In our comparison of HubSpot Service Hub vs. Insightly, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
It is a great organizer that reminds you of what you need to do.
Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
I wish their customer service gets better. Emails also need an update.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
My company was already using it so I used it too.
It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
It is a great organizer that reminds you of what you need to do.
Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
I wish their customer service gets better. Emails also need an update.
My company was already using it so I used it too.
It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
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In our rating and review comparison of HubSpot Service Hub vs. Insightly, HubSpot Service Hub has 8 user reviews and Insightly has 105. The average star rating for HubSpot Service Hub is 4.25 while Insightly has an average rating of 4.06. HubSpot Service Hub has more positive reviews than Insightly. Comparing HubSpot Service Hub vs. Insightly reviews, HubSpot Service Hub has stronger overall reviews.
HubSpot Service Hub vs. Insightly both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of HubSpot Service Hub vs. Insightly, Insightly offers more of the most popular features and tools than HubSpot Service Hub.
In our pricing comparison of HubSpot Service Hub vs. Insightly, Insightly's pricing starts at $29/month and is more affordable compared to Insightly's starting cost of $29/month.
Our comparison of HubSpot Service Hub vs. Insightly shows that Insightly scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. HubSpot Service Hub scores higher in meets requirements, but Insightly has the best scores overall for system usability.
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