In our comparison of CRMNEXT vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
Overall, the experience with CRMnext has been quite positive, and it offers a comprehensive set of features that meet all the requirements of a CRM tool.
One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner. Additionally, the document storage feature proved to be equally valuable in our operations.
Occasionally, while using this software, we encountered complexity in navigating through different screens, and certain functionalities were challenging to grasp, especially for new users. Providing training to newcomers became an additional responsibility.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
The product helps in managing the sales pipeline, generating sales forecasts, and organizing sales activities."
I appreciate the ability to gather leads from various sources such as websites, marketing campaigns, and landing pages, and consolidate them onto a unified platform.
I believe the dashboards and reports could be more user-friendly and intuitive. Automating the daily reports can be challenging.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
Overall, the experience with CRMnext has been quite positive, and it offers a comprehensive set of features that meet all the requirements of a CRM tool.
One feature that our team particularly appreciated was the workflow management capability of CRMnext, which allowed us to handle multiple resources in the most efficient and effective manner. Additionally, the document storage feature proved to be equally valuable in our operations.
Occasionally, while using this software, we encountered complexity in navigating through different screens, and certain functionalities were challenging to grasp, especially for new users. Providing training to newcomers became an additional responsibility.
The product helps in managing the sales pipeline, generating sales forecasts, and organizing sales activities."
I appreciate the ability to gather leads from various sources such as websites, marketing campaigns, and landing pages, and consolidate them onto a unified platform.
I believe the dashboards and reports could be more user-friendly and intuitive. Automating the daily reports can be challenging.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of CRMNEXT vs. SugarCRM, CRMNEXT has 5 user reviews and SugarCRM has 39. The average star rating for CRMNEXT is 4.2 while SugarCRM has an average rating of 4.07. CRMNEXT has more positive reviews than SugarCRM. Comparing CRMNEXT vs. SugarCRM reviews, CRMNEXT has stronger overall reviews.
CRMNEXT vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of CRMNEXT vs. SugarCRM, SugarCRM offers more of the most popular features and tools than CRMNEXT.
In our pricing comparison of CRMNEXT vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of CRMNEXT vs. SugarCRM shows that SugarCRM scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. CRMNEXT scores higher in ease of use, but SugarCRM has the best scores overall for system usability.
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