In our comparison of ConnectWise ScreenConnect vs. Remote Desktop Manager, ConnectWise ScreenConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Since adopting ConnectWise ScreenConnect, we have experienced positive outcomes. The software's tools function exceptionally well in keeping our users satisfied with the support they receive. This platform has enabled our company to approach problem-solving more effectively, particularly when addressing the issues faced by our most engaged customers.
ConnectWise ScreenConnect stands out as a remarkable program due to its ability to cater to a wide range of user demands through its robust support system. Its primary function is to efficiently share information and deliver concrete results through help desk assistance or collaborative feedback. One of the standout features of ConnectWise Control is its fluid and intuitive interface, which greatly enhances the user experience.
While ConnectWise ScreenConnect offers great value, the price point is somewhat high. Although there are promotional subscription offers available, it's worth noting that the pricing tends to increase significantly by over 100% once the promotional period expires.
Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
ConnectWise ScreenConnect effectively solves the problem of remotely accessing computers when physical presence is not possible or practical. With nine branches in your company and only a few IT employees, ConnectWise ScreenConnect allows your IT staff to gain access to computers in different locations without the need to be physically present. This capability has significantly benefited your company by resolving numerous IT-related issues across all branches without the need for costly and time-consuming travel. ConnectWise ScreenConnect has streamlined IT support, enabling efficient problem-solving across multiple locations, thus improving overall productivity and reducing expenses.
ConnectWise ScreenConnect provides a convenient and straightforward method to access another user's PC when they encounter issues they can't resolve on their own. It grants administrator access, allowing for efficient troubleshooting and problem-solving as long as the administrator password is available. This feature greatly simplifies the process of assisting users remotely.
One drawback of ConnectWise ScreenConnect is that sometimes it may experience random disconnections if the Wi-Fi connectivity is not stable. Reconnecting can be challenging initially after such a disconnection occurs. In some cases, ending the session completely and re-inviting the user becomes necessary to establish a new connection.
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
Since adopting ConnectWise ScreenConnect, we have experienced positive outcomes. The software's tools function exceptionally well in keeping our users satisfied with the support they receive. This platform has enabled our company to approach problem-solving more effectively, particularly when addressing the issues faced by our most engaged customers.
ConnectWise ScreenConnect stands out as a remarkable program due to its ability to cater to a wide range of user demands through its robust support system. Its primary function is to efficiently share information and deliver concrete results through help desk assistance or collaborative feedback. One of the standout features of ConnectWise Control is its fluid and intuitive interface, which greatly enhances the user experience.
While ConnectWise ScreenConnect offers great value, the price point is somewhat high. Although there are promotional subscription offers available, it's worth noting that the pricing tends to increase significantly by over 100% once the promotional period expires.
ConnectWise ScreenConnect effectively solves the problem of remotely accessing computers when physical presence is not possible or practical. With nine branches in your company and only a few IT employees, ConnectWise ScreenConnect allows your IT staff to gain access to computers in different locations without the need to be physically present. This capability has significantly benefited your company by resolving numerous IT-related issues across all branches without the need for costly and time-consuming travel. ConnectWise ScreenConnect has streamlined IT support, enabling efficient problem-solving across multiple locations, thus improving overall productivity and reducing expenses.
ConnectWise ScreenConnect provides a convenient and straightforward method to access another user's PC when they encounter issues they can't resolve on their own. It grants administrator access, allowing for efficient troubleshooting and problem-solving as long as the administrator password is available. This feature greatly simplifies the process of assisting users remotely.
One drawback of ConnectWise ScreenConnect is that sometimes it may experience random disconnections if the Wi-Fi connectivity is not stable. Reconnecting can be challenging initially after such a disconnection occurs. In some cases, ending the session completely and re-inviting the user becomes necessary to establish a new connection.
Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
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In our rating and review comparison of ConnectWise ScreenConnect vs. Remote Desktop Manager, Remote Desktop Manager has 203 user reviews and ConnectWise ScreenConnect has 37. The average star rating for Remote Desktop Manager is 4.92 while ConnectWise ScreenConnect has an average rating of 4.45. Remote Desktop Manager has more positive reviews than ConnectWise ScreenConnect. Comparing ConnectWise ScreenConnect vs. Remote Desktop Manager reviews, Remote Desktop Manager has stronger overall reviews.
ConnectWise ScreenConnect vs. Remote Desktop Manager both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Collaboration Tools, File Management, Reporting & Analytics, Data Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Password Management, Integration Options, Cybersecurity Features, After-Sales Service. In our feature comparison of ConnectWise ScreenConnect vs. Remote Desktop Manager, ConnectWise ScreenConnect offers more of the most popular features and tools than Remote Desktop Manager.
In our pricing comparison of ConnectWise ScreenConnect vs. Remote Desktop Manager, Remote Desktop Manager's pricing starts at Free/month and is more affordable compared to Remote Desktop Manager's starting cost of Free/month.
Our comparison of ConnectWise ScreenConnect vs. Remote Desktop Manager shows that ConnectWise ScreenConnect scores higher in usability for learning curve, setup & support. Remote Desktop Manager scores higher in ease of use, meets requirements, quality of support, ease of admin, but ConnectWise ScreenConnect has the best scores overall for system usability.
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