In our comparison of Centrical vs. Five9, Centrical is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The seamless tracking through an intuitive analytics tool is a definite plus. It's particularly valuable in fostering a sense of connection in today's prevalent work-from-home scenario.
Features like sending Kudos, earning Badges, and participating in the Race add an element of competition and fun, contributing to a cohesive and motivated team.
There's significant potential for growth and enhancement.
While there are early signs that this software could enhance productivity, the implementation process has proven to be a challenging endeavor. If your use case deviates even slightly from the standard, I would not recommend it.
The features and functionalities it offers hold promise for streamlining processes and improving efficiency within the organization.
Implementation is a daunting task, especially if your organization's use case differs from the standard scenario.
Centrical has revolutionized the way our remote staff operates. Curated content, Kudos-driven motivation, and smooth corporate communication have all increased engagement. Additionally, we're using its performance features to support staff members' development. Notwithstanding some rough reporting, Centrical has had a demonstrable positive overall impact on motivation, engagement, and efficient communication. As we add additional features, we can't wait to realize its full potential.
Streamlined communication, Increased employee engagement
Reporting issues, Unresolved reporting bugs
Call quality is good and consistent.
How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.
The seamless tracking through an intuitive analytics tool is a definite plus. It's particularly valuable in fostering a sense of connection in today's prevalent work-from-home scenario.
Features like sending Kudos, earning Badges, and participating in the Race add an element of competition and fun, contributing to a cohesive and motivated team.
There's significant potential for growth and enhancement.
Centrical has revolutionized the way our remote staff operates. Curated content, Kudos-driven motivation, and smooth corporate communication have all increased engagement. Additionally, we're using its performance features to support staff members' development. Notwithstanding some rough reporting, Centrical has had a demonstrable positive overall impact on motivation, engagement, and efficient communication. As we add additional features, we can't wait to realize its full potential.
Streamlined communication, Increased employee engagement
Reporting issues, Unresolved reporting bugs
While there are early signs that this software could enhance productivity, the implementation process has proven to be a challenging endeavor. If your use case deviates even slightly from the standard, I would not recommend it.
The features and functionalities it offers hold promise for streamlining processes and improving efficiency within the organization.
Implementation is a daunting task, especially if your organization's use case differs from the standard scenario.
Call quality is good and consistent.
How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.
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In our rating and review comparison of Centrical vs. Five9, Centrical has 9 user reviews and Five9 has 73. The average star rating for Centrical is 4.66 while Five9 has an average rating of 4.32. Centrical has more positive reviews than Five9. Comparing Centrical vs. Five9 reviews, Centrical has stronger overall reviews.
Centrical vs. Five9 both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Content Management, Workforce Optimization, Systems/Administrative, Third-Party Integrations, Supported Technologies. In our feature comparison of Centrical vs. Five9, Centrical offers more of the most popular features and tools than Five9.
In our pricing comparison of Centrical vs. Five9, Five9's pricing starts at N/A/month and is more affordable compared to Five9's starting cost of N/A/month.
Our comparison of Centrical vs. Five9 shows that Centrical scores higher in usability for learning curve, ease of admin. Five9 scores higher in ease of use, meets requirements, setup & support, quality of support, but Centrical has the best scores overall for system usability.
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