CentralReach vs. eClinicalWorks: Which is Best?

CentralReach vs. eClinicalWorks: Which is Best?

CentralReach vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of CentralReach vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CentralReach Quick Info
WH Score:
8.4
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
8.2
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

CentralReach Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

CentralReach Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management

Pros & Cons

CentralReach Pros & Cons
Pros
  • CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day
  • One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.
Cons
  • However, Central Reach does have some downsides
  • Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day
  • While this doesn't happen frequently, it can still be frustrating when it does occur.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

CentralReach Reviews
Top Favorable Review
T
Tracy
Reviewed on Jul 2, 2021

CentralReach provides a centralized platform for managing both client and employee schedules, which significantly saves time. Additionally, using digital data collection tools instead of paper-based methods improves efficiency and reduces waste.

CentralReach offers a wide range of functionalities, and I discover new capabilities almost every day. One feature that stands out to me is the ability to automatically transfer client lessons between sessions, such as moving lessons from regular sessions to maintenance sessions.

Unfortunately, CentralReach experiences frequent breakdowns, which can be extremely frustrating. There is also a specific bug that occasionally prevents signing client session notes, requiring multiple attempts or even clearing cookies, especially when using Samsung tablets.

Top Critical Review
R
Rodolfo
Reviewed on Jul 2, 2021

Central Reach effectively addresses the problem of multiple users needing to access and input data into the system simultaneously. Unlike other programs where only one user can access a client's chart at a time, Central Reach allows several users to work on the same chart concurrently. This greatly improves collaboration and efficiency.

One of the best aspects of Central Reach is its user-friendly interface. It excels in various areas such as scheduling, note-taking, and accessing client charts. Additionally, creating graphs at the end of each session is a breeze.

However, Central Reach does have some downsides. Occasionally, the platform experiences downtime, and there are instances when it can be inaccessible for an entire day. While this doesn't happen frequently, it can still be frustrating when it does occur.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

CentralReach Alternatives
eClinicalWorks Alternatives
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CentralReach vs. eClinicalWorks: Detailed Comparison

CentralReach vs. eClinicalWorks Top Ratings & Reviews: CentralReach

In our rating and review comparison of CentralReach vs. eClinicalWorks, CentralReach has 20 user reviews and eClinicalWorks has 69. The average star rating for CentralReach is 3.85 while eClinicalWorks has an average rating of 3.40. CentralReach has more positive reviews than eClinicalWorks. Comparing CentralReach vs. eClinicalWorks reviews, CentralReach has stronger overall reviews.

CentralReach vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

CentralReach vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of CentralReach vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than CentralReach.

CentralReach vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of CentralReach vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

CentralReach vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of CentralReach vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, quality of support, ease of admin. CentralReach scores higher in meets requirements, learning curve, setup & support, but eClinicalWorks has the best scores overall for system usability.

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