C2CRM vs. Pipedrive: Which is Best? - Wheelhouse

C2CRM vs. Pipedrive: Which is Best?

C2CRM vs. Pipedrive Best Overall: Pipedrive

In our comparison of C2CRM vs. Pipedrive, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

C2CRM Quick Info
WH Score:
7.7
Pricing Score:
7.2
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

C2CRM Pricing
Core Package (Required)
$37
per user / per month
Sales (Add On)
$15
per user / per month
Marketing (Add On)
$15
per user / per month
Customer Service (Add On)
$15
per user / per month
Pipedrive Pricing
Essential
$9.9
per user / per month
Advanced
$19.9
per user / per month
Professional
$39.9
per user / per month
Enterprise
$59.9
per user / per month

Features

C2CRM Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Group Email
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring
  • SMS
  • Email
Pipedrive Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Group Email
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • KPI Tracking
  • Engagement Analytics
  • Case/Ticket Analytics
  • Lead Scoring
  • SMS
  • Email

Pros & Cons

C2CRM Pros & Cons
Pros
  • Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection.
Cons
  • SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.

Reviews

C2CRM Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.

Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection

While functional, it doesn't offer the level of ease-of-use that I would prefer.

Top Critical Review
S
Shirley
Reviewed on Jul 2, 2021

If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.

The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.

SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Alternatives

C2CRM Alternatives
8.7
8.6
Pipedrive Alternatives
8.7
8.6
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C2CRM vs. Pipedrive: Detailed Comparison

C2CRM vs. Pipedrive Top Ratings & Reviews: Pipedrive

In our rating and review comparison of C2CRM vs. Pipedrive, Pipedrive has 58 user reviews and C2CRM has 8. The average star rating for Pipedrive is 4.53 while C2CRM has an average rating of 4.5. Pipedrive has more positive reviews than C2CRM. Comparing C2CRM vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

C2CRM vs. Pipedrive Best Features & Functionality: Pipedrive

C2CRM vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Lead Management, Email Management, Reporting & Analytics, Supported Channels, Conferencing Capabilities, Cash Flow Management, Inventory Management, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of C2CRM vs. Pipedrive, Pipedrive offers more of the most popular features and tools than C2CRM.

C2CRM vs. Pipedrive Best Pricing: C2CRM

In our pricing comparison of C2CRM vs. Pipedrive, C2CRM's pricing starts at $37/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.

C2CRM vs. Pipedrive Best Usability: Pipedrive

Our comparison of C2CRM vs. Pipedrive shows that Pipedrive scores higher in usability for learning curve, setup & support, quality of support. C2CRM scores higher in ease of use, meets requirements, ease of admin, but Pipedrive has the best scores overall for system usability.

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