In our comparison of BeyondTrust vs. TeamViewer, BeyondTrust is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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A single click online meetings, file sharing, privacy support, and exceptional customization are just a few of the many features that BeyondTrust's robust remote access and management solution offers.
File sharing, remote sessions and customization
None
It has worked well for the many years I have used it mainly to support people contacting me for tech assistance.
It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.
It can be initially confusing for users to understand the relation between host and customer programs.
BeyondTrust Remote Support effectively addresses the challenge of connecting to computers outside of your network. This capability allows for seamless remote access and support. Additionally, the software enables you to invite manufacturers of equipment as external representatives, granting controlled access without the need to worry about firewall rules for different remote tools. This enhances efficiency and simplifies troubleshooting processes, ultimately benefiting your operations.
BeyondTrust Remote Support proves to be a valuable tool, especially when supporting companies that are acquired until their systems can be integrated. It has also become increasingly important in facilitating remote work scenarios.
One drawback I've experienced is the difficulty in upgrading the Agent on Windows 10 IoT. It seems to fail more often than it succeeds during the upgrade process.
While working from home, I often use TeamViewer for short term remote logins. Setting up an account for all my machines is very simple and without using the temporary passwords provided by default by TeamViewer, one can connect with a unique password once TeamViewer is running in the background.
Using the secure file transfer window, it is simple to transfer files, if many monitors are connected to the remote PC it functions well, switching the active monitors from a remote customer is simple, it doesn’t matter the OS running on the machines on both ends as it is a cross-platform app, accessing all my desktops remotely is simple thanks to TeamViewer, remote computer seems like a seamless experience if both ends are supported by the right internet speed, and you simply need to open TeamViewer from your phone and turn your multi-touch display into a responsive trackpad for the desktop if you’re missing trackpads for your computer.
There are limitations to the free version. It may be a bad idea for a prolonged session of remote login.
A single click online meetings, file sharing, privacy support, and exceptional customization are just a few of the many features that BeyondTrust's robust remote access and management solution offers.
File sharing, remote sessions and customization
None
BeyondTrust Remote Support effectively addresses the challenge of connecting to computers outside of your network. This capability allows for seamless remote access and support. Additionally, the software enables you to invite manufacturers of equipment as external representatives, granting controlled access without the need to worry about firewall rules for different remote tools. This enhances efficiency and simplifies troubleshooting processes, ultimately benefiting your operations.
BeyondTrust Remote Support proves to be a valuable tool, especially when supporting companies that are acquired until their systems can be integrated. It has also become increasingly important in facilitating remote work scenarios.
One drawback I've experienced is the difficulty in upgrading the Agent on Windows 10 IoT. It seems to fail more often than it succeeds during the upgrade process.
It has worked well for the many years I have used it mainly to support people contacting me for tech assistance.
It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.
It can be initially confusing for users to understand the relation between host and customer programs.
While working from home, I often use TeamViewer for short term remote logins. Setting up an account for all my machines is very simple and without using the temporary passwords provided by default by TeamViewer, one can connect with a unique password once TeamViewer is running in the background.
Using the secure file transfer window, it is simple to transfer files, if many monitors are connected to the remote PC it functions well, switching the active monitors from a remote customer is simple, it doesn’t matter the OS running on the machines on both ends as it is a cross-platform app, accessing all my desktops remotely is simple thanks to TeamViewer, remote computer seems like a seamless experience if both ends are supported by the right internet speed, and you simply need to open TeamViewer from your phone and turn your multi-touch display into a responsive trackpad for the desktop if you’re missing trackpads for your computer.
There are limitations to the free version. It may be a bad idea for a prolonged session of remote login.
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In our rating and review comparison of BeyondTrust vs. TeamViewer, BeyondTrust has 91 user reviews and TeamViewer has 103. The average star rating for BeyondTrust is 4.60 while TeamViewer has an average rating of 4.59. BeyondTrust has more positive reviews than TeamViewer. Comparing BeyondTrust vs. TeamViewer reviews, BeyondTrust has stronger overall reviews.
BeyondTrust vs. TeamViewer both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, After-Sales Service. In our feature comparison of BeyondTrust vs. TeamViewer, BeyondTrust offers more of the most popular features and tools than TeamViewer.
In our pricing comparison of BeyondTrust vs. TeamViewer, TeamViewer's pricing starts at $24.9/month and is more affordable compared to TeamViewer's starting cost of $24.9/month.
Our comparison of BeyondTrust vs. TeamViewer shows that BeyondTrust scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. TeamViewer scores higher in setup & support, quality of support, but BeyondTrust has the best scores overall for system usability.
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