In our comparison of 3CX vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of 3CX vs. Switchvox Cloud, 3CX has 88 user reviews and Switchvox Cloud has 22. The average star rating for 3CX is 4.32 while Switchvox Cloud has an average rating of 3.90. 3CX has more positive reviews than Switchvox Cloud. Comparing 3CX vs. Switchvox Cloud reviews, 3CX has stronger overall reviews.
3CX vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of 3CX vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than 3CX.
In our pricing comparison of 3CX vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.
Our comparison of 3CX vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. 3CX scores higher in setup & support, but Switchvox Cloud has the best scores overall for system usability.
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