Office Suites

Office suites consist of any combination of applications that help facilitate a variety of tasks within a business environment. Typing documents, crunching numbers, and building presentation decks have been some of the core capabilities of most leading office suites such as Microsoft 365 and Google Workspace, but these and many others have now expanded to deliver full-scale collaboration, such as real-time task management, video conferencing, and even AI-powered virtual assistants.

Automation, as with any other business area and/or use case, is an important component within office suite applications as well. Integrating low-code/no-code business process automation tools is now frequently done with office suites, as it enables employees to build tailored workflows through drag-and-drop interfaces for automating repetitive tasks, especially if they occur at a high volume.

Key Capabilities of Office Suites

• Word Processing: One of the most basic capabilities of office suite applications, which offers document creation, formatting and printing,
• Spreadsheets: Log and analyze financial and other number-based or statistical data,
• Presentation Creation: Build, stylize, format and export interactive presentations, either with an in-built template, or one that’s fully customized,
• Email: Office suites now include dedicated email inboxes and the ability to configure custom email addresses, ensuring all your correspondence remains in one centralized space,
• Task Management/Collaboration: Take notes, set reminders and share tasks with team members to stay aligned on all processes, and make sure nothing is missed,
• Video Conferencing: Create meeting links or invite others to meeting rooms for facilitating virtual discussions and presenting slides,
• Virtual Assistants: Can enable any variety of tasks, such as automatic note taking, appointment reminders, document suggestions as well as Q&A based help within knowledge bases (usually through AI),
• Cloud Storage: Personal storage on a per user or per team basis, which can be expanded if needed with an additional fee,
• Contact and Appointment Management: Store contact information, set appointments, invite others to events, and update your calendar on a real-time basis so team members know of your availability for future meetings,
• Online Forms and Surveys: Create and share forms, surveys and polls to understand employee preferences, or gather feedback from customers or vendors.

Interested to check out other platforms that commonly integrate with office suites? See also:

• Customer Relationship Management (CRM) tools
• Sales intelligence tools
• Online survey tools
• Email marketing platforms
• Video conferencing tools
• AI agents
• Project management software