Low Code/No Code Business Process Automation (BPA) is a tool designed to build, manage, and automate processes using a low- or no-code framework, which enhances ease of use, scalability, and agility among business users with little to no IT intervention. It enables users with no programming expertise create process visualizations, automate workflows, manage document routing, modify processes with varying permission levels, and integrate with diverse applications such as ERPs, CRMs, and more.
BPA enhances efficiency and standardization, leading to increased productivity, lower costs, reduced human errors, and improved employee satisfaction and customer service. By automating repetitive tasks and centralizing processes, BPA provides transparency, helps with compliance management, and supports digital transformation by converting information into computer-readable formats for enterprise-wide automation.
BPA can be a standalone system or part of larger, overarching Business Process Management (BPM) tools. BPA and BPM are distinct but related technologies. BPA specifically targets automating and streamlining individual business processes, while BPM encompasses a broader approach, using various methods to manage and improve entire end-to-end processes, which may or may not include automation.
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