Enterprise CRM Software

What is the best Enterprise CRM Software?

Enterprise Customer Relationship Management (CRM) is a comprehensive software solution designed to optimize and streamline interactions between businesses and their customers on a large scale. An enterprise CRM is a centralized hub that consolidates and manages customer data, enabling organizations to cultivate meaningful and long-lasting relationships with their clientele.

This robust system goes beyond basic contact management by integrating various functionalities, including sales automation, marketing automation, and customer support. By providing a unified view of customer interactions across multiple channels, enterprise CRM empowers businesses to understand their customers better and tailor their strategies accordingly.

One key feature is its ability to track and analyze customer interactions throughout the entire lifecycle, facilitating targeted marketing campaigns, personalized sales efforts, and efficient customer service. This enhances customer satisfaction and contributes to increased revenue and brand loyalty.

Security and scalability are crucial in enterprise CRM, ensuring that the system can adapt to the evolving needs of large organizations while safeguarding sensitive customer information. With its user-friendly interface and advanced analytics, enterprise CRM emerges as an indispensable tool for businesses seeking to optimize customer engagement, drive operational efficiency, and achieve sustainable growth in today's competitive market.

Top 10 Enterprise CRM Software

NetSuite / SYSPRO / Salesforce Service Cloud / Monday.com / SAP S/4HANA / Oracle ERP / Maximizer / Insightly / SugarCRM / Pipedrive

WH Score
8.7
PipelineDeals CRM
46reviews
Starting Price:$25 per user / per month
PipelineDeals is a simple and very useful CRM software available in the cloud that you can use to manage, analyze and supervise sales opportunities and transactions. The system allows you to set goals, create forecasts, keep an eye on deadlines, and generate the important reports needed by sales man...
WH Score
8.7
Aptean
58reviews
Starting Price:N/A
Aptean Enterprise Resource Planning Software is a product of the Aptean Corporation, a company formed in 2012 after the merging of CDC Software and Consona Corp. The highly customizable ERP solution is designed on a flexible framework that incorporates finance, manufacturing, and distribution functi...
WH Score
8.6
Zendesk Suite
389reviews
Starting Price:$49 per user / per month
Zendesk Suite is an end-to-end customer relationship platform that combines help desk, voice and CX capabilities into one powerful application. AI is a key capability at Zendesk, offering users the ability to infuse intelligent automation across a variety of areas, from customer interactions to inte...
WH Score
8.6
Creatio
27reviews
Starting Price:N/A
Creatio (formerly Bpm’online) is a premium vendor of process-driven software for marketing, sales, and service. Today, more than 6,500 organizations manage their customer-facing processes and deliver an amazing customer experience with our solutions.
WH Score
8.6
IFS
9reviews
Starting Price:N/A
IFS is an enterprise resource planning (ERP) software solution designed for large and medium-sized organizations. It provides a comprehensive suite of applications for various departments within a company, including finance, supply chain, manufacturing, and human resources. IFS offers on-premise and...
WH Score
8.6
Workbooks
19reviews
Starting Price:$0 per user / per month
A common need in professional services firms, for large and small, is the availability of information systems that enable the organization to minimize management effort. Workbooks CRM can automate lifecycle management in an integrated and agile way. It is integrated in that it allows users to easily...
WH Score
8.6
Keap
58reviews
Starting Price:$129 per contact / per month
Keap CRM is a customer relationship management (CRM) software designed specifically for small business owners. It helps to manage customer interactions, automate workflows, and provide insights for growth. 
WH Score
8.5
Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central

505reviews
Starting Price:$0 per user / per month
Microsoft Dynamics Enterprise Resource Planning Software is a line of business management software consisting of four separate products owned and developed by Microsoft Corporation. The products include; Dynamics SL, Dynamics AX, Dynamics GP and Dynamics NAV. While each product has been engineered w...
WH Score
8.5
Zoho CRM
228reviews
Starting Price:$14 per user / per month
Zoho CRM specializes in tailoring customer systems that allow users the freedom to focus on their core business while an automated CRM solution performs key workflows, such as e-mails, broadcasts and updates. The result is increased productivity and an enhanced sales processes.  
WH Score
8.5
Salesforce Sales Cloud

Salesforce Sales Cloud

97reviews
Starting Price:$25 per user / per month
Salesforce CRM is the leading cloud-based CRM software solution in the market. It is scalable, highly secure, mobile, and promotes collaboration between employees of the organization. Leads can be nurtured better and then moved on to the next steps at the right time. Similarly, marketing campaigns a...
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