Considering a new phone system for a medium sized business can be a little bit tricky. There are more obvious choices for both small and large companies. For medium sized businesses with between 50 and 100 employees, it is generally more cost effective to select a VoIP service provider that is dedicated to this particular market. Medium businesses such as law firms, medical labs, architecture firms, and many other service industry companies, are the types of businesses that are now merging to VoIP. Traditional phone systems have high costs associated with employee moves, adds and changes. Now more than ever small and medium size businesses are joining large corporations in a merge VoIP.
For medium companies, the hosted solution is often the most recommended one. This is ideal for businesses that would like to reduce their telephony overhead but do not want an overwhelming initial cost. For example, with an on premise solution there is usually an upfront cost for the extra equipment needed plus ongoing maintenance and updates.
Long Distance
Hosted VoIP will typically include unlimited long distance or availability to call from multiple area codes can make calls far less expensive. For most medium businesses, either their local calls or long distance usage capacities will cause a substantial decrease in monthly costs when upgrading to a VoIP solution. VoIP is also implemented over an internet connection which is used for both voice and data, which eliminates the need for multiple connections.
Efficeincy
Another benefit of switching to VoIP is increased user productivity; from such simple tasks as placing calls on hold and forwarding voicemails to faxing and looking up numbers and then calling them, VoIP can help workers become more efficient. The systems are user friendly which saves time and creates efficiency. Similarly, with minimal IT support required a switch to hosted VoIP will certainly allow you to spend less time troubling about your phones, and more time taking care of business.
Supporting Growth
Another important factor for medium sized businesses is that they are saving money in growth. As a company grows, often all that will be needed is increased bandwidth as applications for your business continue to grow. This means that purchasing and entirely new phone system may not be necessary. If you need to add an extension for an employee, the process is quite simple. Basically add another business VoIP seat with your web browser and connect your new phone to the LAN. This saves time and money on expensive installations. Also, if weather is bad or someone is traveling, a hosted VoIP solution allows work to be done remotely. You can sign in to your secure connection and forward work calls to cell phones.
However, no single solution is right for every business. The best system for your business is one that can address your current needs and have the ability to grow and change as your needs evolve. Keeping the above facts in mind, with the understanding that there are literally hundreds of providers to choose from the hosted VoIP services are constantly being upgraded to deliver the most value for your business or your customers
