Zendesk Suite
Zendesk Suite
389 reviews
WH Score
8.6

Zendesk Suite Pricing

How much does Zendesk Suite cost?

Zendesk Suite offers a range of pricing plans designed to cater to diverse business needs:

  • Suite Team: Priced at $49 per user per month, this plan is ideal for small teams with basic support requirements. It includes features like ticketing, knowledge base, and reporting. 
  • Suite Growth: Priced at $79 per user per month, the Suite Growth plan suits growing businesses with more complex support needs. It offers advanced features such as automation, chat, and analytics. 
  • Suite Professional: Priced at $99 per user per month, the Suite Professional plan provides additional features, including advanced reporting, custom roles, and integrations. It is well-suited for businesses with multiple teams and intricate workflows.
  • Suite Enterprise: Priced at $150 per user per month, the Suite Enterprise plan offers enterprise-grade features like AI-powered chatbots, advanced security, and 24/7 support. This plan caters to large businesses with sophisticated requirements. 
  • Suite Enterprise Plus: Priced at $215 per user per month, the Suite Enterprise Plus plan provides enhanced features such as personalized onboarding, a dedicated customer success manager, and custom reporting. It is tailored for businesses with unique needs and a desire for personalized support.

By offering a range of pricing plans, Zendesk Suite ensures that businesses of all sizes can access the features and support they require to deliver exceptional customer support experiences.

Suite Team
$49
per user / per month
  • Customer Profiling
  • Customer Journey Mapping
  • Pipeline Management
  • Complaint/Feedback Management
  • Contact Groups
Suite Growth
$79
per user / per month
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Complaint/Feedback Management
Suite Professional
$99
per user / per month
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Complaint/Feedback Management
Suite Enterprise
$150
per user / per month
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Complaint/Feedback Management
Suite Enterprise Plus
$215
per user / per month
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Complaint/Feedback Management

Zendesk Suite Top Pricing Related Review


D
Darrell
Reviewed on 11 May 2020

Zendesk works great!

Pros
  • After adopting Zendesk, I found myself more productive and active
  • Price is affordable and the user interface is awesome.
Cons
  • Customer service is a bit slow
  • Customization features are also very limited.

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