Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Case Management
Complaint/Feedback Management
Create Surveys
Dashboard
CX Analytics
Sentiment Analysis
Trend Reports
Dashboard Builder
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Email
Data Merge
Segmentation/Grouping
Low-Code/No-Code Development
APIs
Salesforce
Jira
Zendesk
Slack
Microsoft Teams
Single Sign-On (SSO)
Data Security
SOC 1
SOC 2 Type 2
GDPR
PCI
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