UserVoice Overview

UserVoice is a Product Feedback & Intelligence platform that helps companies collect customer feedback, conduct product research, create product strategies, and engage customers. UserVoice helps businesses redefine the future of their products, solve problems or issues, and create data-informed product strategies using genuine customer feedback data and intelligence.

Key UserVoice Features and Capabilities

• Customer Feedback Collection & Intelligence: UserVoice provides companies with tools to collect, analyze, and prioritize customer feedback on products.
• Product Discovery: UserVoice offers continuous product discovery with valuable insights that businesses can use to improve and innovate their products and customer strategies.
• Product Strategy: UserVoice provides actionable customer data insights that organizations can use to create product strategies that solve customer issues, identify opportunities, and guide product creation according to customer feedback.  
• Product Research: UserVoice provides product research data and insights so companies can understand customer needs and validate new product ideas.
• Customer Engagement: UserVoice brings the customer voice to team discussions through feedback and data insights that can be used to create engaging products personalized to customer needs.
• Collaboration Tools: UserVoice provides collaboration tools so that teams can share ideas and use data insights to define products and perfect strategies.
• Integrations: UserVoice offers integrations to streamline workflows with business systems like Salesforce, Zendesk, JIRA, Slack, and more.