SurveyMonkey
SurveyMonkey
0 reviews
WH Score
7.9

Top SurveyMonkey Features

What are the Best SurveyMonkey Features?


Survey Management

  • Create Surveys
  • Share Surveys
  • Embed Surveys
  • Survey Expiry
  • Answer Piping
  • Survey Response Quotas

Workflow Automation

  • Conditional Logic
  • Branching/Skip Logic

Reminders/Alerts

  • Survey Reminders

Reporting & Analytics

  • Net Promoter Score (NPS)
  • A/B Testing
  • Benchmarking
  • Audit Trail
  • Data Visualization
  • Dashboard
  • Sentiment Analysis
  • Data Analytics
  • Customer Satisfaction Rating (CSAT)

Customer Management

  • Account Management
  • Complaint/Feedback Management

Drag-and-Drop Builders/Designers

  • Test Builder

Language & Speech

  • Multilingual Interface

Contact Management

  • Contact Database

Customizable Items

  • Custom Labeling
  • Custom Greetings
  • Custom Themes
  • Custom Branding

Integration Options

  • SDKs

Third-Party Integrations

  • Salesforce
  • Zendesk
  • Freshdesk
  • HubSpot
  • MailChimp
  • Zapier
  • Tableau
  • Zoom

Microsoft 365

  • Microsoft Teams

Google Workspace

  • Google Drive
  • Google Sheets
  • Google Forms

Adobe

  • Adobe Marketo

Identity and Access Management (IAM)

  • Single Sign-On (SSO)

Cybersecurity Features

  • Filtering

Compliance Accreditations

  • HIPAA
  • GDPR

After-Sales Service

  • Phone Support
  • Email Support
  • Multilingual Support
  • Dedicated Account Manager

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