Splashtop
Splashtop
183 reviews
WH Score
8.9

Splashtop Overview

What is Splashtop?

Splashtop is a cutting-edge remote desktop software developed by Splashtop Inc., a San Jose-based company. This versatile software allows users to effortlessly access their computers remotely from anywhere worldwide. Splashtop supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, ensuring compatibility across various devices.  

The standout feature of Splashtop is its seamless remote access capability, enabling users to connect to their desktops, applications, and files from any device with an internet connection. Splashtop's high-performance streaming technology ensures a smooth and lag-free remote connection experience.

In addition to its exceptional remote access functionality, Splashtop offers a range of other valuable features such as file transfer, chat, and even remote printing. The software is designed with user-friendliness, requiring no complex configurations or technical expertise for setup. 

Splashtop caters to personal and business users, providing unparalleled flexibility and convenience. It empowers individuals to work remotely from home or while on the go, leveraging the power of their computers via an internet connection. For affordability, Splashtop offers diverse pricing plans, starting as low as $5 per month for personal use. Businesses can also benefit from team plans, granting multiple users remote access to the same computer.


Splashtop Awards

2024
All Years
Splashtop - Editors Choice 2024

Company:Splashtop Inc.
Categories:Remote Support
Platforms:

Splashtop Recent Reviews


D
David
Reviewed on 14 November 2023

A powerful remote desktop tool that enables seamless access to your clients' and colleagues' computers.

With the help of Splashtop Business Access, a user-friendly and reasonably priced remote desktop solution, I can access workstations without having to be present. It has been crucial in supporting our field technicians and giving our customers that additional bit of assistance. To prevent the necessity for a follow-up visit, it's crucial to approve access on the remote computer before departing the location.

Pros
  • Affordable, easy to use and ability to log in to all office computers and help techs in the field .
Cons
  • Requires accepting permissions and easy to overlook.

J
Jeffery
Reviewed on 2 October 2023

Remote support solution that offers a good balance of features, price, and support

Even when connecting to devices across networks with limited bandwidth, Splashtop SOS is simple to operate and offers an outstanding performance. connection. The group assignment is built into the MSI file at download for the streamer (remote client), making it simple to include it to a provisioning package. As a result, it is simple to manage who has access to what devices at all times. Naturally, no piece of software is flawless, and Splashtop SOS is no different. It can be a little challenging to instruct support staff to switch between remote monitors, which is something I don't enjoy about it. This is a rather small problem, though, and it is something that can be resolved with sufficient practice.

Pros
  • Easy to use, multiple user access and good performance.
Cons
  • Pre-deployment name gets stuck in the console and does not update with the machine name as deployed, and teaching support folks to switch between remote monitors.

Splashtop Pricing


SOS
$17
per user / per month
Splashtop Pricing Details

Splashtop Key Features


Remote Support Features

  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
  • Prevent System Sleep/Lock/Disconnect

Help Desk Features

  • Ticket Assign
  • Ticket Tagging
  • Ticket Queuing
  • Ticket Routing
  • Ticket Transfer
  • Ticket Lifecycle Management

Chat/IM Management

  • Group Chat
  • Private Chat
Splashtop Features Details

Splashtop Media


Splashtop Videos

Splashtop Wheelhouse Score

8.9
What is this?

The Average Wheelhouse score for the Remote Support category is 8.7

Splashtop User Scores

  • Ease of Use
    9.1
  • Meets Requirements
    8.8
  • Learning Curve
    8.3
  • Setup & Support
    8.5
  • Quality of Support
    8.7
  • Ease of Admin
    8.7

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