Salesforce Commerce Cloud

Salesforce Commerce Cloud

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WH Score

7.9

Top Salesforce Commerce Cloud Features

What are the Best Salesforce Commerce Cloud Features?

Store/Outlet Management

Digital Storefronts
Product Visualization
Product Pre-Orders
Product Ratings/Reviews

User Calls-to-Action

Abandoned Shopping Cart Follow-Up
Product Recommendations

Conversational AI

Contextual Interactions

Cash Flow Management

Payment Processing
Revenue Management

Inventory Management

Item Tracking & Traceability
Product Catalog
Price Lists
Price Control
Order/Delivery Management

Content Management

Knowledge Management

Accounting Features

Invoicing & Billing
Estimates & Quotations
Sales & Purchase Orders

Customer Management

Customer Profiling
Customer Journey Mapping
Personalized Recommendations
Discount/Promotion Management
Social Media Management

Contact Management

Contact Database

Campaign Types

B2C Campaigns

Data Management

Data Mapping

Reporting & Analytics

Forecasting
Dashboard
CX Analytics
Inventory Reports
Behavioral Analytics
Data Analytics
Engagement Analytics
Conversion Analytics
Order/Delivery Tracking

Customizable Items

Custom Workflows
Custom Branding
Custom Layouts

Language & Speech

Translations

Reminders/Alerts

Back-in-Stock Notifications

Workflow Automation

Task Automation
Sales Automation
Order Automation

Drag-and-Drop Builders/Designers

Online Store Builder
Workflow Builder
Website Builder

Cybersecurity Features

Data Security

Systems/Administrative

Knowledge Base
Segmentation/Grouping

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI

After-Sales Service

Forum
Dedicated Account Manager

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