Salesforce Commerce Cloud vs. Shopify: Which is Best?

Salesforce Commerce Cloud vs. Shopify: Which is Best?

Salesforce Commerce Cloud vs. Shopify Best Overall: Shopify

In our comparison of Salesforce Commerce Cloud vs. Shopify, Shopify is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Salesforce Commerce Cloud Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
8.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Shopify Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:

Pricing

Salesforce Commerce Cloud Pricing
Starter Suite
$25
per user / per month
Pro Suite
$100
per user / per month
Commerce Cloud Pay-As-You-Go
Contact Us
Commerce Cloud Growth
Contact Us
Commerce Cloud Advanced
Contact Us
Commerce Cloud B2C Premium
Contact Us
Shopify Pricing
Basic
$19
per month
Shopify
$49
per month
Advanced
$299
per month
Plus
$2300
per month

Features

Salesforce Commerce Cloud Features
  • Digital Storefronts
  • Product Visualization
  • Product Pre-Orders
  • Product Ratings/Reviews
  • Abandoned Shopping Cart Follow-Up
  • Product Recommendations
  • Contextual Interactions
  • Credit Cards
  • Debit Cards
  • Payment Links
  • Contactless Payment
  • Digital Wallet
  • Gift Cards
  • Payment Processing
  • Revenue Management
Shopify Features
  • Digital Storefronts
  • Product Visualization
  • Product Pre-Orders
  • Product Ratings/Reviews
  • Abandoned Shopping Cart Follow-Up
  • Product Recommendations
  • Contextual Interactions
  • Credit Cards
  • Debit Cards
  • Payment Links
  • Contactless Payment
  • Digital Wallet
  • Gift Cards
  • Payment Processing
  • Revenue Management

Pros & Cons

Salesforce Commerce Cloud Pros & Cons
Pros
    Cons
      Shopify Pros & Cons
      Pros
      • I think it’s the best app in the market.
      Cons
      • Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.

      Reviews

      Salesforce Commerce Cloud Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Shopify Reviews
      Top Favorable Review
      D
      Dale
      Reviewed on Jul 2, 2021

      This is perfect software for smaller businesses.

      I think it’s the best app in the market.

      Sometimes the shipping information is not correct.

      Top Critical Review
      I
      Ileana
      Reviewed on Jul 2, 2021

      Shopify is an excellent solution for creating an online store.

      Shopify is a good solution for creating an online store. They provide various plugins which they refer to as apps. These apps provide real value for money as they are less costly with the most benefits. There is a free plan provided by most of them. When compared to WordPress(WooCommerce) it is easier to understand it. The themes are very impressive and some are free. Moreover, they also provide lots of material for beginners. I learned most of the things about Shopify through this. Managing the store is easy through this free app. Another added advantage of Shopify when compared to WordPress with WooCommerce is that these apps are available for iOS and Android too. Also, the users get user coupons for advertising and Google Adwords provided a coupon of $200 USD when I had used it once previously. The customer service is also excellent whether through phone, chat Twitter, or email. The representatives are very knowledgeable and well trained and provide answers to almost all queries. The service is round the clock and they are prompt in providing the service.

      Shopify deducts 2% on the overall transactions whenever Shopify Payments is not being used by the user.

      Alternatives

      Salesforce Commerce Cloud Alternatives
      Shopify Alternatives
      Add to Compare

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      Salesforce Commerce Cloud vs. Shopify: Detailed Comparison

      Salesforce Commerce Cloud vs. Shopify Top Ratings & Reviews: Shopify

      In our rating and review comparison of Salesforce Commerce Cloud vs. Shopify, Shopify has 538 user reviews and Salesforce Commerce Cloud has 0. The average star rating for Shopify is 4.58 while Salesforce Commerce Cloud has an average rating of 0.0. Shopify has more positive reviews than Salesforce Commerce Cloud. Comparing Salesforce Commerce Cloud vs. Shopify reviews, Shopify has stronger overall reviews.

      Salesforce Commerce Cloud vs. Shopify Best Features & Functionality: Salesforce Commerce Cloud

      Salesforce Commerce Cloud vs. Shopify both offer a strong set of features and functionality including Store/Outlet Management, User Calls-to-Action, Conversational AI, Cash Flow Management, Inventory Management, Content Management, Accounting Features, Workflow Automation, Customer Management, Reporting & Analytics, Contact Management, Campaign Types, Data Management, Customizable Items, Language & Speech, Reminders/Alerts, Drag-and-Drop Builders/Designers, Cybersecurity Features, Systems/Administrative, Supported Technologies, After-Sales Service. In our feature comparison of Salesforce Commerce Cloud vs. Shopify, Salesforce Commerce Cloud offers more of the most popular features and tools than Shopify.

      Salesforce Commerce Cloud vs. Shopify Best Pricing: Shopify

      In our pricing comparison of Salesforce Commerce Cloud vs. Shopify, Shopify's pricing starts at $19/month and is more affordable compared to Salesforce Commerce Cloud's starting cost of $25/month.

      Salesforce Commerce Cloud vs. Shopify Best Usability: Shopify

      Our comparison of Salesforce Commerce Cloud vs. Shopify shows that Shopify scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Salesforce Commerce Cloud scores higher in , but Shopify has the best scores overall for system usability.

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