Observe.AI

Observe.AI

0 reviews

WH Score

7.9

Top Observe.AI Features

What are the Best Observe.AI Features?

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Large Language Models (LLMs)
Speech Recognition

Language & Speech

Text-to-Speech
Speech-to-Text
Language Detection
Translations
Transcriptions
Speech Coaching

Chat/IM Management

Chatbots

Collaboration Tools

Notes
Virtual Assistant

Reporting & Analytics

Forecasting
Dashboard
Call Analytics
Voice Analytics
Quality Monitoring
Chat Reports
Sentiment Analysis
Email Reports
Compliance Reports
Risk Assessments
Behavioral Analytics
Conversation Analytics
Data Analytics
Engagement Analytics
Agent Analytics
Conversion Analytics
Quality of Service Reports
Call Monitoring
Call Scoring
Call Summary
360° Customer View

Recording

Call Recording

Data Management

Data Modeling
Prompt Tuning

Content Management

Knowledge Management

Search Tools

Search by Keyword

Customer Management

Customer Profiling
Complaint/Feedback Management

Integration Options

APIs

Third-Party Integrations

Salesforce
WhatsApp
Jira
Zendesk
Freshdesk
Pipedrive
SAP
Slack
Box
Dropbox
ADP
HubSpot
Asana
MailChimp
Genesys
Dynamics 365
BambooHR
Workday

Microsoft 365

Microsoft Teams
Microsoft SharePoint
Microsoft OneDrive

Google Workspace

Google Docs
Google Drive

Adobe

Adobe Marketo

Zoho

Zoho Desk

Identity and Access Management (IAM)

Single Sign-On (SSO)

Compliance Accreditations

SOC 1
SOC 2
HIPAA
GDPR
CCPA
PCI
HITRUST

File Management

Document Redaction

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