Kommunicate

Kommunicate

0 reviews

WH Score

7.9

Top Kommunicate Features

What are the Best Kommunicate Features?

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Large Language Models (LLMs)

Generative AI Models

Text-to-Text

Language & Speech

Text-to-Speech
Speech-to-Text
Multilingual Interface
Transcriptions

Conversational AI

Contextual Interactions
Bot Training
Intent Discovery

Chat/IM Management

Private Chat
Click-to-Chat
Typing Indicator
Pre-Chat Questions
Chatbots
Bring Your Own Chatbot (BYOC)

Reporting & Analytics

Activity Logs
Dashboard
CX Analytics
Chat Reports
Behavioral Analytics
Conversation Analytics
Bot Analytics
Data Analytics
Engagement Analytics
Agent Analytics
Case/Ticket Analytics
Customer Satisfaction Rating (CSAT)

Supported Channels

Chat/IM
Social Media
Website

Data Management

Prompt Tuning

Data Migration

Data Import
Data Export

Helpdesk Features

Agent Handoff

Call Management & Administration

IVR
Voice Assistant

Systems/Administrative

Storage
Segmentation/Grouping

Drag-and-Drop Builders/Designers

Conversation Flow Builder
Report Builder

Reminders/Alerts

Email Alerts

Integration Options

APIs
Webhooks
Embedding
SDKs

Third-Party Integrations

Dukaan
GoDaddy
Squarespace
Salesforce
OpenAI
Facebook Messenger
WhatsApp
Zendesk
Pipedrive
Google Analytics
Facebook
Wordpress
Magento
Zapier
Shopify
Instagram
Wix
Agile CRM
LINE
Telegram
PrestaShop
BigCommerce

Customizable Items

Custom UI
Custom Greetings
Custom Widgets
Custom Reports
Custom Themes
Custom Branding
Custom Domains

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
Single Sign-On (SSO)

Compliance Accreditations

SOC 2
SOC 2 Type 2
ISO 27001
HIPAA
GDPR

After-Sales Service

Phone Support
Email Support
Chat Support
Chat Support
Web Support
Developer Support
Multilingual Support
Help Center
FAQs
Product Guide/Manual
Training/Tutorial
Dedicated Account Manager
Customer Onboarding
Service Level Agreement (SLA)

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