Top JumpCloud Features

What are the Best JumpCloud Features?

JumpCloud offers a wide range of features to benefit businesses of all sizes, including:

Contact management and a contact database for streamlined communication.
Email, phone, and chat support for comprehensive customer assistance.
A unified system to manage collaborations, enhancing teamwork and productivity.
Service Level Agreements (SLAs) for guaranteed uptime and reliability.
Web support for convenient online assistance and troubleshooting.
Diagnostic reports to identify and resolve issues effectively.
Device analytics to gain insights into device usage and performance.
Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for enhanced security.
Policy and password management for robust access control.
Session management features, including Session Recording, Session Transfer, Idle Session Timeout, and Session Shadowing, to monitor and control user sessions.

With these powerful features, businesses can ensure secure passwords, tightly control access to sensitive data, and effectively monitor user sessions. JumpCloud provides comprehensive tools to enhance security, collaboration, and operational efficiency.

Remote Support Features

Screen Sharing
Attended Access
Unattended Access
Remote Session Control
Multi-Agent Sessions
Multi-Session Handling
Session Pausing
Session Continuation
Session Transfer
Session Sharing
Session Shadowing
Switch Users
Swap Screens
Remote Printing
Screen Blanking
Screen Locking
Remote Wake
Idle Session Timeout
Lock On Disconnect
Prevent System Sleep/Lock/Disconnect

Device Management

Device Discovery
Device Control
Device Isolation
Device Lockdown
Lock & Delete Lost/Stolen Devices
Bring Your Own Device (BYOD)
Device Lifecycle Management

Collaboration Tools

Screenshots

File Management

File Sharing
File Transfers

Reporting & Analytics

Diagnostic Reports
Device Analytics
Session Reports
Connection Reports

Recording

Session Recording

Systems/Administrative

Remote Monitoring & Management (RMM)
Update/Patch Management
Policy Management
Administrator Management
Agent Management
Centralized Console
System Diagnostics

Sync/Refresh

Contact Sync

Identity and Access Management (IAM)

User Provisioning/Deprovisioning
Single Sign-On (SSO)
Multi-Factor Authentication (MFA)
App-Based Authentication
PIN-Based Access
Clientless Access
Guest Access
One-Time Use Links
Session Management
Lightweight Directory Access Protocol (LDAP)

Password Management

Password Generator
Password Reset
Password Strength Check
Password Cracking
Password Rotation

Contact Management

Contact Database

After-Sales Service

Phone Support
Email Support
Chat Support
Web Support
Technical Support
Service Level Agreement (SLA)

JumpCloud Top Features Related Review

Tiffany

Reviewed on 10 November 2023

Strengthen access compliance

After utilizing JumpCloud for three years, I've been really pleased with its capacity to improve our access security without needlessly complicating things. Its unified user management has simplified our access controls, making them more secure and consistent, and it offers complete security for both our primary systems and the applications we utilize.

Pros