ISL Online
ISL Online
21 reviews
WH Score
8.6

ISL Online Overview

What is ISL Online?

ISL Online is a comprehensive remote access and support software streamlining operations and enhancing customer service for businesses of all sizes and industries. With its user-friendly interface, advanced features, and affordable pricing, ISL Online offers numerous benefits.

The Benefits of ISL Online

  • Enhanced productivity: By enabling remote access and support for computers and mobile devices, ISL Online eliminates the need for on-site visits, saving businesses valuable time and resources.
  • Improved customer satisfaction: With efficient remote support capabilities, businesses can provide prompt assistance to customers, leading to higher satisfaction levels.
  • Reduced downtime: Swift remote troubleshooting and problem resolution minimize system downtime, ensuring smooth business operations.
  • Increased security: ISL Online prioritizes security with features like 256-bit AES encryption, two-factor authentication, and session codes, ensuring secure and private remote sessions.

ISL Online's Versatility

ISL Online serves various purposes, including remote desktop access, online meetings, file sharing, and remote support. It caters to IT professionals, help desk technicians, customer support teams, and anyone in need of remote access or support for computers and mobile devices.

Key ISL Online Features

ISL Online offers an array of advanced features, including screen sharing, file transfer, chat, video conferencing, session recording, and remote printing. These features empower seamless collaboration and efficient remote support. Additionally, the software prioritizes security with robust encryption and authentication measures, safeguarding sensitive data during remote sessions.

In conclusion, ISL Online is a versatile solution that optimizes productivity, customer satisfaction, and security through its powerful features and ease of use. ISL Online provides businesses with the tools they need to streamline operations and deliver excellent customer service, whether for remote access, online meetings, file sharing, or support.


Company:ISL Online
Categories:Remote Support
Platforms:

ISL Online Recent Reviews


J
Joanne
Reviewed on 22 December 2023

Intuitive to use

A wonderful remote support tool that's simple to set up and utilize is ISL Online. I particularly enjoy how easy it was to use and how quickly I was able to begin going. The only significant negative was that I initially had some difficulty adjusting to the UI.

Pros
  • Easy to use and quick setup.
Cons
  • Takes time to get used to.

J
Jerry
Reviewed on 5 December 2023

Designed for easy use!

Our IT support team has found ISL Online to be a really useful tool. It is simple to set up and operate, and the technical assistance is excellent. Our efficiency has increased dramatically with the ability to instantly connect people who require support and remotely operate unattended PCs. Additionally, the program has made it possible for us to handle problems faster, which has improved client satisfaction.

Pros
  • Great support when needed, easy to add and connect users and allows remote control of unattended PCs.
Cons
  • Users sometimes have trouble finding the app and email invites work better for guiding users to the app.

ISL Online Pricing


Prepaid
Contact Us
ISL Online Pricing Details

ISL Online Key Features


Remote Support Features

  • Screen Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Co-Browsing
  • Swap Screens
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Reboot and Reconnect
  • Lock On Disconnect

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing

Chat/IM Management

  • Group Chat
  • Private Chat
ISL Online Features Details

ISL Online Media


ISL Online Videos

ISL Online Wheelhouse Score

8.6
What is this?

The Average Wheelhouse score for the Remote Support category is 8.7

ISL Online User Scores

  • Ease of Use
    8
  • Meets Requirements
    7.6
  • Learning Curve
    7.7
  • Setup & Support
    9
  • Quality of Support
    9
  • Ease of Admin
    7.6

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