HostedTel

HostedTel

0 reviews

WH Score

6.6

Top HostedTel Features

What are the Best HostedTel Features?

Phone System Features

Inbound Calling
International Calling

Call Management & Administration

Caller ID
Call Queue
Call Barge
Call Whisper
Automatic Call Distribution (ACD)
IVR
Call Scripting

Supported Channels

Voice
Email

Reporting & Analytics

Call Log Reports
Forecasting
Dashboard
Call Analytics

Customizable Items

Custom Fields
Custom Dispositions
Custom Forms

Drag-and-Drop Builders/Designers

Campaign Builder

Systems/Administrative

Knowledge Base
Storage

Data Management

Data Masking
Database Maintenance

Identity and Access Management (IAM)

Role Based Access Control (RBAC)

Cybersecurity Features

Encryption

Third-Party Integrations

Salesforce
SugarCRM

Compliance Accreditations

SOC 1
PCI

After-Sales Service

Phone Support
Email Support
Forum
Training/Tutorial
Dedicated Account Manager

Limits

Line Limit

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