Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Customer Profiling
Customer Journey Mapping
Pipeline Management
Deal Management
Account Management
Contextual Interactions
Intent Discovery
Forecasting
Revenue Reports
Dashboard
Call Analytics
CX Analytics
Buyer Intent Analysis
Email Reports
Lead and Opportunity Tracking
Conversation Analytics
Engagement Analytics
Lead Scoring
Engagement Scoring
360° Customer View
Call Recording
Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Large Language Models (LLMs)
Robotic Process Automation (RPA)
Lead Augmentation
Lead Attribution
Speech-to-Text
Multilingual Interface
Transcriptions
Workflow Builder
Data Export
Custom Workflows
Salesforce
LinkedIn
Slack
HubSpot
Zoom
Gmail
Google Sheets
Microsoft Excel
Microsoft Outlook
Microsoft Teams
SOC 1
HIPAA
GDPR
PCI
Encryption
Role Based Access Control (RBAC)
Single Sign-On (SSO)
System for Cross-domain Identity Management (SCIM)
Bring Your Own Key (BYOK)
Centralized Console
Multilingual Support
Progressive Dialing
Predictive Dialing
Consent/Preference Management
Have you used Gong in the past?
Help other people find the right software by sharing your Gong experience.
