Gong

Gong

0 reviews

WH Score

7.9

Top Gong Features

What are the Best Gong Features?

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Large Language Models (LLMs)
Robotic Process Automation (RPA)

Language & Speech

Speech-to-Text
Multilingual Interface
Transcriptions

Conversational AI

Contextual Interactions
Intent Discovery

Reporting & Analytics

Forecasting
Revenue Reports
Dashboard
Call Analytics
CX Analytics
Buyer Intent Analysis
Email Reports
Conversation Analytics
Lead Scoring
Engagement Scoring
360° Customer View

Recording

Call Recording

Customer Management

Customer Profiling
Pipeline Management
Account Management

Governance, Risk, & Compliance (GRC)

Consent/Preference Management

Data Migration

Data Export

Systems/Administrative

Centralized Console

Call Management & Administration

Progressive Dialing
Predictive Dialing

Drag-and-Drop Builders/Designers

Workflow Builder

Third-Party Integrations

Salesforce
LinkedIn
Slack
HubSpot
Zoom

Microsoft 365

Microsoft Excel
Microsoft Outlook
Microsoft Teams

Google Workspace

Gmail
Google Sheets

Customizable Items

Custom Workflows

Identity and Access Management (IAM)

Role Based Access Control (RBAC)
Single Sign-On (SSO)
System for Cross-domain Identity Management (SCIM)
Bring Your Own Key (BYOK)

Cybersecurity Features

Encryption

Compliance Accreditations

SOC 1
HIPAA
GDPR
PCI

After-Sales Service

Multilingual Support

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