Chorus
Chorus
0 reviews
WH Score
7.9

Top Chorus Features

What are the Best Chorus Features?


Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • Conversation Intelligence (CI)
  • Natural Language Processing (NLP)

Language & Speech

  • Text-to-Speech
  • Speech-to-Text
  • Language Detection
  • Transcriptions
  • Speech Coaching

Chat/IM Management

  • Chatbots

Reporting & Analytics

  • Forecasting
  • Web Analytics
  • Benchmarking
  • Performance Evaluations
  • Call Analytics
  • Sentiment Analysis
  • Buyer Intent Analysis
  • Campaign Monitoring
  • Lead and Opportunity Tracking
  • Conversation Analytics
  • Engagement Analytics
  • Conversion Analytics
  • Lead Scoring
  • Call Monitoring
  • Call Scoring
  • Engagement Scoring
  • 360° Customer View

Recording

  • Call Recording

Customer Management

  • Customer Profiling
  • Pipeline Management

Lead Management

  • Lead Generation
  • Lead Augmentation

Data Management

  • Data Indexing
  • Data Classification
  • Data Labeling
  • Data Discovery
  • Data Mapping
  • Data Refresh
  • Data Mining

Call Management & Administration

  • Call Barge
  • Call Whisper

Systems/Administrative

  • Knowledge Base

Sync/Refresh

  • Contact Sync

Contact Management

  • Contact Database
  • Contact Groups
  • Contact Lifecycle Management

Third-Party Integrations

  • AWS
  • Google Cloud

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