Chattermill

Chattermill

0 reviews

WH Score

7.9

Top Chattermill Features

What are the Best Chattermill Features?

Customer Management

Customer Personas
Customer Data Platform (CDP)
Customer Profiling
Customer Lifecycle Management
Account Management
Complaint/Feedback Management

Survey Management

Create Surveys

Reporting & Analytics

Net Promoter Score (NPS)
Voice of the Customer (VOC)
Churn Analysis
Forecasting
Benchmarking
Data Visualization
Dashboard
Quality Monitoring
CX Analytics
Sentiment Analysis
Buyer Intent Analysis
Email Reports
Lead and Opportunity Tracking
Conversation Analytics
Data Analytics
Engagement Analytics
Case/Ticket Analytics
Conversion Analytics
Lead Scoring
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) Scoring
Engagement Scoring
360° Customer View

Workflow Automation

Task Automation
Ticket Automation
Email Automation
SMS Automation
Automated Classification

Supported Technologies

Artificial Intelligence (AI)
Machine Learning (ML)
Conversation Intelligence (CI)
Natural Language Processing (NLP)

Data Management

Data Retention

Collaboration Tools

Virtual Assistant

Customizable Items

Custom Reports
Custom Templates

Systems/Administrative

Work Offline
Segmentation/Grouping

Third-Party Integrations

Salesforce
Jira
Zendesk
Freshdesk
Facebook
Slack
YouTube
Google Cloud
Instagram
SurveyMonkey

Microsoft 365

Microsoft Teams

Cybersecurity Features

Data Security

After-Sales Service

Customer Onboarding

Helpdesk Features

Ticket Tagging

Call Management & Administration

Intercom

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