Avoxi

Avoxi

6 reviews

WH Score

8.5

Top Avoxi Features

What are the Best Avoxi Features?

Phone System Features

Local Calling
Local Numbers
SIP Trunking
Bring Your Own Carrier (BYOC)

Call Management & Administration

Caller ID
Call Forwarding
Call Hold
Call Transfer
Call Back
Call Queue
Call Barge
Call Whisper
Click-to-Call
Voicemail
Ring Groups
Number Porting
Number Black/White List
Concurrent Call Sessions
Call Flow

Call Routing Types

Skills-Based Routing

Supported Channels

SMS
Email

Reporting & Analytics

Call Analytics
Quality Monitoring
Email Reports
Call Monitoring
IVR Reports
Fraud Detection

Language & Speech

Transcriptions

Customizable Items

Custom Dispositions

Collaboration Tools

Notes
Virtual Assistant

Systems/Administrative

SLA Management
Knowledge Base
Storage

Data Migration

Data Export

Identity and Access Management (IAM)

Single Sign-On (SSO)

Cybersecurity Features

Encryption

Third-Party Integrations

Salesforce
Zendesk
Twilio

Microsoft 365

Microsoft Teams

Compliance Accreditations

HIPAA
GDPR

After-Sales Service

Chat Support
Technical Support

Limits

User Limit

Avoxi Top Features Related Review

T

Tuan

Reviewed on 20 October 2023

Exceptional DID Quality and Service

I highly recommend Avoxi as the best DID provider.

Pros

Outstanding audio quality for DID service
Responsive and helpful customer support
User-friendly administration panel for easy DID management .

Cons

Desire for more control over codec and DTMF settings for each DID from the control panel, but it hasn't hindered my work.

View All Avoxi Reviews

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