Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Artificial Intelligence (AI)
Machine Learning (ML)
Deep Learning
Generative AI
Conversation Intelligence (CI)
Natural Language Processing (NLP)
Large Language Models (LLMs)
Text-to-Text
Speech-to-Text
Multilingual Interface
Language Detection
Transcriptions
Contextual Interactions
Intent Discovery
Data Indexing
Data Classification
Data Discovery
Data Drilling
Data Mining
Forecasting
CX Analytics
Lead and Opportunity Tracking
Content Analytics
Conversation Analytics
Engagement Analytics
Lead Scoring
Engagement Scoring
360° Customer View
Screen Recording
Video Recording
Policy Management
Custom Workflows
Campaign Builder
Workflow Builder
Role Based Access Control (RBAC)
Customer Journey Mapping
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