In our comparison of SugarCRM vs. Zoho CRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
Ideal software with an extremely competitive price, this really aids us to administer our customers information.
Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.
To access the desired information, you have to traverse a lot, and both usability and visibility could be better.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
Learning how to install this system took a very long time and the fee for the launch team to perform it locally was very expensive.
Installing the organization with this was cheap and it offers nice functions/features.
Horrible client care service.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
Ideal software with an extremely competitive price, this really aids us to administer our customers information.
Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.
To access the desired information, you have to traverse a lot, and both usability and visibility could be better.
Learning how to install this system took a very long time and the fee for the launch team to perform it locally was very expensive.
Installing the organization with this was cheap and it offers nice functions/features.
Horrible client care service.
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In our rating and review comparison of SugarCRM vs. Zoho CRM, Zoho CRM has 228 user reviews and SugarCRM has 39. The average star rating for Zoho CRM is 4.39 while SugarCRM has an average rating of 4.07. Zoho CRM has more positive reviews than SugarCRM. Comparing SugarCRM vs. Zoho CRM reviews, Zoho CRM has stronger overall reviews.
SugarCRM vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of SugarCRM vs. Zoho CRM, SugarCRM offers more of the most popular features and tools than Zoho CRM.
In our pricing comparison of SugarCRM vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.
Our comparison of SugarCRM vs. Zoho CRM shows that SugarCRM scores higher in usability for meets requirements, learning curve, setup & support, quality of support. Zoho CRM scores higher in ease of use, ease of admin, but SugarCRM has the best scores overall for system usability.
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