SugarCRM vs. W5Templates: Which is Best? - Wheelhouse

SugarCRM vs. W5Templates: Which is Best?

SugarCRM vs. W5Templates Best Overall: SugarCRM

In our comparison of SugarCRM vs. W5Templates, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:
W5Templates Quick Info
WH Score:
4.8
Pricing Score:
4.9
Feature Score:
5.1
Usability Score:
4.7
Company Size:Small Business, Mid Market
Platforms:

Pricing

SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us
W5Templates Pricing
W5Templates - CRM
$20
per user / per month

Features

SugarCRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
W5Templates Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Subscription Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration

Pros & Cons

SugarCRM Pros & Cons
Pros
  • Listing all my employees on my business page is easy with it.
Cons
  • A dated UI, tabs are poorly displayed.
W5Templates Pros & Cons
Pros
    Cons

      Reviews

      SugarCRM Reviews
      Top Favorable Review
      C
      Cynthia
      Reviewed on Jul 2, 2021

      General Comments: The big companies will find it very beneficial.

      Listing all my employees on my business page is easy with it.

      Email viewing is not attractive.

      Top Critical Review
      A
      Anne
      Reviewed on Jul 2, 2021

      I have worked with Sugar CRM and created numerous add-ons for consulting projects.

      Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

      A dated UI, tabs are poorly displayed.

      W5Templates Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      SugarCRM Alternatives
      8.7
      8.6
      W5Templates Alternatives
      8.7
      8.6
      Add to Compare

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      SugarCRM vs. W5Templates: Detailed Comparison

      SugarCRM vs. W5Templates Top Ratings & Reviews: SugarCRM

      In our rating and review comparison of SugarCRM vs. W5Templates, SugarCRM has 39 user reviews and W5Templates has 0. The average star rating for SugarCRM is 4.07 while W5Templates has an average rating of 0.0. SugarCRM has more positive reviews than W5Templates. Comparing SugarCRM vs. W5Templates reviews, SugarCRM has stronger overall reviews.

      SugarCRM vs. W5Templates Best Features & Functionality: SugarCRM

      SugarCRM vs. W5Templates both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of SugarCRM vs. W5Templates, SugarCRM offers more of the most popular features and tools than W5Templates.

      SugarCRM vs. W5Templates Best Pricing: W5Templates

      In our pricing comparison of SugarCRM vs. W5Templates, W5Templates's pricing starts at $20/month and is more affordable compared to SugarCRM's starting cost of $49/month.

      SugarCRM vs. W5Templates Best Usability: SugarCRM

      Our comparison of SugarCRM vs. W5Templates shows that SugarCRM scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. W5Templates scores higher in , but SugarCRM has the best scores overall for system usability.

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