RingCentral Contact Center vs. VoltDelta: Which is Best?

RingCentral Contact Center vs. VoltDelta: Which is Best?

RingCentral Contact Center vs. VoltDelta Best Overall: RingCentral Contact Center

In our comparison of RingCentral Contact Center vs. VoltDelta, RingCentral Contact Center is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RingCentral Contact Center Quick Info
WH Score:
9.0
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:
VoltDelta Quick Info
WH Score:
4.8
Pricing Score:
5.7
Feature Score:
5.6
Usability Score:
4.7
Company Size:Small Business
Platforms:

Pricing

RingCentral Contact Center Pricing
Price Range
Contact Us

* Vendor does not share prices.

VoltDelta Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

RingCentral Contact Center Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
VoltDelta Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge

Pros & Cons

RingCentral Contact Center Pros & Cons
Pros
  • RingCentral allows the entire team to answer calls both in the office and remotely, tracks missed calls, and provides call recording capabilities
  • It also includes the ability to send text messages.
Cons
  • One area that RingCentral could improve upon is ensuring the stability of their call connections
  • Occasionally, there can be disruptions in the call, leading to a disconnection that takes time to reconnect.
VoltDelta Pros & Cons
Pros
    Cons

      Reviews

      RingCentral Contact Center Reviews
      Top Favorable Review
      A
      Anthony
      Reviewed on Jul 2, 2021

      RingCentral helps with administrative duties such as handling calls and returning customer calls, streamlining communication processes and improving efficiency.

      RingCentral allows the entire team to answer calls both in the office and remotely, tracks missed calls, and provides call recording capabilities. It also includes the ability to send text messages.

      Making changes requires accessing the site rather than using the app, which can be inconvenient.

      Top Critical Review
      A
      Audrey
      Reviewed on Jul 2, 2021

      RingCentral has greatly improved communication for me, both inside and outside the office. I can stay connected throughout the day, and the call ID feature enhances caller identification.

      I appreciate that RingCentral allows for seamless communication whether using a mobile phone or an office phone. It provides the convenience of being able to receive calls on your mobile phone when you're out of the office, without revealing your mobile phone's actual number.

      One area that RingCentral could improve upon is ensuring the stability of their call connections. Occasionally, there can be disruptions in the call, leading to a disconnection that takes time to reconnect.

      VoltDelta Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      RingCentral Contact Center Alternatives
      VoltDelta Alternatives
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      RingCentral Contact Center vs. VoltDelta: Detailed Comparison

      RingCentral Contact Center vs. VoltDelta Top Ratings & Reviews: RingCentral Contact Center

      In our rating and review comparison of RingCentral Contact Center vs. VoltDelta, RingCentral Contact Center has 27 user reviews and VoltDelta has 0. The average star rating for RingCentral Contact Center is 4 while VoltDelta has an average rating of 0.0. RingCentral Contact Center has more positive reviews than VoltDelta. Comparing RingCentral Contact Center vs. VoltDelta reviews, RingCentral Contact Center has stronger overall reviews.

      RingCentral Contact Center vs. VoltDelta Best Features & Functionality: RingCentral Contact Center

      RingCentral Contact Center vs. VoltDelta both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Customizable Items, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations. In our feature comparison of RingCentral Contact Center vs. VoltDelta, RingCentral Contact Center offers more of the most popular features and tools than VoltDelta.

      RingCentral Contact Center vs. VoltDelta Best Pricing: VoltDelta

      In our pricing comparison of RingCentral Contact Center vs. VoltDelta, VoltDelta's pricing starts at N/A/month and is more affordable compared to VoltDelta's starting cost of N/A/month.

      RingCentral Contact Center vs. VoltDelta Best Usability: RingCentral Contact Center

      Our comparison of RingCentral Contact Center vs. VoltDelta shows that RingCentral Contact Center scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. VoltDelta scores higher in , but RingCentral Contact Center has the best scores overall for system usability.

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