Poly vs. Zoom: Which is Best? - Wheelhouse

Poly vs. Zoom: Which is Best?

Poly vs. Zoom Best Overall: Zoom

In our comparison of Poly vs. Zoom, Zoom is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Poly Quick Info
WH Score:
8.5
Pricing Score:
8.1
Feature Score:
7.8
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Zoom Quick Info
WH Score:
9.0
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Poly Pricing
Price Range
Contact Us

* Vendor does not share prices.

Zoom Pricing
Basic
Free
per host / per year
Pro
$149.9
per host / per year
Business
$199.9
per host / per year
Enterprise
Contact Us

Features

Poly Features
  • Video Conferencing
  • Screen Sharing
  • Group Chat
  • Dashboard
  • Meeting Reports
  • Device Analytics
  • Outbound Calling
  • HD Voice
  • HD Video
  • Single Sign-On (SSO)
  • Skype
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Word
  • Phone Support
Zoom Features
  • Video Conferencing
  • Screen Sharing
  • Group Chat
  • Dashboard
  • Meeting Reports
  • Device Analytics
  • Outbound Calling
  • HD Voice
  • HD Video
  • Single Sign-On (SSO)
  • Skype
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Word
  • Phone Support

Pros & Cons

Poly Pros & Cons
Pros
  • Hands-free calling, and allows you to muktitask.
Cons
  • None.
Zoom Pros & Cons
Pros
  • Joining a Zoom meeting is the easiest I have ever come across
  • Sharing the screen is very easy and we can also see who is participating in the meeting
  • The audio quality is.
Cons
  • Poor sound quality at times.

Reviews

Poly Reviews
Top Favorable Review
C
Craig
Reviewed on Jul 2, 2021

With the hands-free headset, you can multitask while working and interacting with clients. The main drawback is that tapping the side button to answer a call requires the red light on the button to be lighted.

Hands-free calling, and allows you to muktitask

Red light on the side button has to be lit in order to answer calls and constantly have to check to the phone

Top Critical Review
D
Donna
Reviewed on Jul 2, 2021

I am really happy with the Polycom Group 500 video conferencing solution that I have continued using for three years now. EagleEye is a very smart camera, and the microphone is incredibly sensitive.

Sensitive microphone, intelligent Eagle Eye camera, and saves transportation expenses

None

Zoom Reviews
Top Favorable Review
J
John
Reviewed on Jul 2, 2021

Zoom has made it possible for us to have seamless virtual meetings with many of our external business partners and service providers.

Joining a Zoom meeting is the easiest I have ever come across. Sharing the screen is very easy and we can also see who is participating in the meeting. The audio quality is

Zoom provides perfect meetings. The audio connection is of utmost importance for any virtual meeting and Zoom provides the best quality audio. So, there are no complaints about it.

Top Critical Review
C
Chelsea
Reviewed on Jul 2, 2021

This system has enabled us offer coaching in disparate places.

Has great audio and video quality capable for HD videos, links with all platforms and devices.

Poor sound quality at times.

Alternatives

Poly Alternatives
Zoom Alternatives
Add to Compare

Add suggested to comparison

Poly vs. Zoom: Detailed Comparison

Poly vs. Zoom Top Ratings & Reviews: Zoom

In our rating and review comparison of Poly vs. Zoom, Zoom has 527 user reviews and Poly has 19. The average star rating for Zoom is 4.64 while Poly has an average rating of 4.47. Zoom has more positive reviews than Poly. Comparing Poly vs. Zoom reviews, Zoom has stronger overall reviews.

Poly vs. Zoom Best Features & Functionality: Zoom

Poly vs. Zoom both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Recording , Call Management & Administration, Collaboration Tools, Customizable Items, Language & Speech, Enhancements & Personalization, Systems/Administrative, Sync/Refresh, Cybersecurity Features, After-Sales Service, Limits. In our feature comparison of Poly vs. Zoom, Zoom offers more of the most popular features and tools than Poly.

Poly vs. Zoom Best Pricing: Zoom

In our pricing comparison of Poly vs. Zoom, Zoom's pricing starts at Free/month and is more affordable compared to Zoom's starting cost of Free/month.

Poly vs. Zoom Best Usability: Poly

Our comparison of Poly vs. Zoom shows that Poly scores higher in usability for ease of use, quality of support. Zoom scores higher in meets requirements, learning curve, setup & support, ease of admin, but Poly has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.