Optum vs. SIS Complete: Which is Best? - Wheelhouse

Optum vs. SIS Complete: Which is Best?

Optum vs. SIS Complete Best Overall: Optum

In our comparison of Optum vs. SIS Complete, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:
SIS Complete Quick Info
WH Score:
7.2
Pricing Score:
6.8
Feature Score:
6.7
Usability Score:
6.5
Company Size:Small Business, Mid Market
Platforms:

Pricing

Optum Pricing
Price Range
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* Vendor does not share prices.

SIS Complete Pricing
Price Range
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* Vendor does not share prices.

Features

Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
SIS Complete Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes

Pros & Cons

Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
SIS Complete Pros & Cons
Pros
  • None.
Cons
  • Some line item-based reports can be challenging to use and requires training to use effectively.

Reviews

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

SIS Complete Reviews
Top Favorable Review
C
Charles
Reviewed on Jul 2, 2021

Steer clear of this product. They may have attractive booths at events and a polished sales pitch, but their service is appalling. They haven't produced the product they've been promising for a year.

None

Horrible customer service

Top Critical Review
G
Gregorio
Reviewed on Jul 2, 2021

I value SIS Complete's quickness, especially the feature that lets me code and enter charges straight from the coder's viewpoint. This reduces the need for in-depth audits and streamlines the procedure. Even while I do occasionally run into problems with line item-based reporting, there are workarounds available.

Reduces errors and improves accuracy, streamlines the billing process ad makes it easier to track and analyze charges

Some line item-based reports can be challenging to use and requires training to use effectively

Alternatives

Optum Alternatives
SIS Complete Alternatives
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Optum vs. SIS Complete: Detailed Comparison

Optum vs. SIS Complete Top Ratings & Reviews: Optum

In our rating and review comparison of Optum vs. SIS Complete, Optum has 2 user reviews and SIS Complete has 2. The average star rating for Optum is 4 while SIS Complete has an average rating of 2.5. Optum has more positive reviews than SIS Complete. Comparing Optum vs. SIS Complete reviews, Optum has stronger overall reviews.

Optum vs. SIS Complete Best Features & Functionality: Optum

Optum vs. SIS Complete both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Optum vs. SIS Complete, Optum offers more of the most popular features and tools than SIS Complete.

Optum vs. SIS Complete Best Pricing: SIS Complete

In our pricing comparison of Optum vs. SIS Complete, SIS Complete's pricing starts at N/A/month and is more affordable compared to SIS Complete's starting cost of N/A/month.

Optum vs. SIS Complete Best Usability: Optum

Our comparison of Optum vs. SIS Complete shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. SIS Complete scores higher in learning curve, but Optum has the best scores overall for system usability.

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