Optum vs. PracticeSuite : Which is Best? - Wheelhouse

Optum vs. PracticeSuite : Which is Best?

Optum vs. PracticeSuite Best Overall: Optum

In our comparison of Optum vs. PracticeSuite , Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:
PracticeSuite Quick Info
WH Score:
8.1
Pricing Score:
7.5
Feature Score:
7.7
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Optum Pricing
Price Range
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* Vendor does not share prices.

PracticeSuite Pricing
Price Range
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* Vendor does not share prices.

Features

Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes
PracticeSuite Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Remote Patient Monitoring (RPM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • SOAP Notes

Pros & Cons

Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
PracticeSuite Pros & Cons
Pros
  • It provides a user-friendly experience with easy navigation
  • .
Cons
  • Terrible client support-hard to submit tickets, very unresponsive.

Reviews

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

PracticeSuite Reviews
Top Favorable Review
B
Bobby
Reviewed on Jul 2, 2021

This product greatly aids in running my practice. It excels in helping with collection and billing tasks and efficiently tracking new and established patients.

It provides a user-friendly experience with easy navigation.

While the reporting feature is customizable, it could be more user-friendly.

Top Critical Review
T
Theresa
Reviewed on Jul 2, 2021

Communication with this corporation is lacking. I am thus evaluating other corporations I can work with.

Using it is simple, what you get equates what you pay for.

Terrible client support-hard to submit tickets, very unresponsive.

Alternatives

Optum Alternatives
PracticeSuite Alternatives
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Optum vs. PracticeSuite : Detailed Comparison

Optum vs. PracticeSuite Top Ratings & Reviews: Optum

In our rating and review comparison of Optum vs. PracticeSuite , Optum has 2 user reviews and PracticeSuite has 7. The average star rating for Optum is 4 while PracticeSuite has an average rating of 3.85. Optum has more positive reviews than PracticeSuite . Comparing Optum vs. PracticeSuite reviews, Optum has stronger overall reviews.

Optum vs. PracticeSuite Best Features & Functionality: Optum

Optum vs. PracticeSuite both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Optum vs. PracticeSuite , Optum offers more of the most popular features and tools than PracticeSuite .

Optum vs. PracticeSuite Best Pricing: PracticeSuite

In our pricing comparison of Optum vs. PracticeSuite , PracticeSuite 's pricing starts at N/A/month and is more affordable compared to PracticeSuite 's starting cost of N/A/month.

Optum vs. PracticeSuite Best Usability: Optum

Our comparison of Optum vs. PracticeSuite shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. PracticeSuite scores higher in learning curve, but Optum has the best scores overall for system usability.

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