OnePageCRM vs. SugarCRM: Which is Best? - Wheelhouse

OnePageCRM vs. SugarCRM: Which is Best?

OnePageCRM vs. SugarCRM Best Overall: OnePageCRM

In our comparison of OnePageCRM vs. SugarCRM, OnePageCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

OnePageCRM Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.5
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:
SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

OnePageCRM Pricing
Professional
$9.95
per user / per month
Business
$19.95
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

OnePageCRM Features
  • Customer Profiling
  • Customer Personas
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Contact Database
  • Contact Groups
  • Contact Sharing
SugarCRM Features
  • Customer Profiling
  • Customer Personas
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Contact Database
  • Contact Groups
  • Contact Sharing

Pros & Cons

OnePageCRM Pros & Cons
Pros
  • Built for sales, no extra fluff.
Cons
  • A few features might be missing but not deal breakers for us (it's a perfect solution for its price).
SugarCRM Pros & Cons
Pros
  • Listing all my employees on my business page is easy with it.
Cons
  • A dated UI, tabs are poorly displayed.

Reviews

OnePageCRM Reviews
Top Favorable Review
F
Faruk
Reviewed on Jul 2, 2021

One of the best CRMs out there. Period. They don't have paid add-ons. I use their free web forms. Their browser extension is also great. I've been using OnePage for 5 years now and can't recommend it highly enough.

Built for sales, no extra fluff

Would be great to have more integrations

Top Critical Review
W
Wai Chan
Reviewed on Jul 2, 2021

I run a small consultancy firm and I think I've tested every single productivity tool (Notion, Todoist, Trello, etc.) Keeping my tasks and clients there was working fine for me until I had my first 5 hires. Then data management turned into a big mess. So we started looking for a simple CRM and my PA found OnePageCRM. I like that it syncs with so many different apps and pulls data into one place. I'm a huge fan of structures and orders and it feels great to finally have my data organized and structured.

Full email sync, team management, focused users

A few features might be missing but not deal breakers for us (it's a perfect solution for its price)

SugarCRM Reviews
Top Favorable Review
C
Cynthia
Reviewed on Jul 2, 2021

General Comments: The big companies will find it very beneficial.

Listing all my employees on my business page is easy with it.

Email viewing is not attractive.

Top Critical Review
A
Anne
Reviewed on Jul 2, 2021

I have worked with Sugar CRM and created numerous add-ons for consulting projects.

Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

A dated UI, tabs are poorly displayed.

Alternatives

OnePageCRM Alternatives
8.7
8.6
SugarCRM Alternatives
8.7
8.6
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OnePageCRM vs. SugarCRM: Detailed Comparison

OnePageCRM vs. SugarCRM Top Ratings & Reviews: OnePageCRM

In our rating and review comparison of OnePageCRM vs. SugarCRM, OnePageCRM has 5 user reviews and SugarCRM has 39. The average star rating for OnePageCRM is 4.8 while SugarCRM has an average rating of 4.07. OnePageCRM has more positive reviews than SugarCRM. Comparing OnePageCRM vs. SugarCRM reviews, OnePageCRM has stronger overall reviews.

OnePageCRM vs. SugarCRM Best Features & Functionality: OnePageCRM

OnePageCRM vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Contact Management, Supported Channels, Phone System Features, Call Management & Administration, Email Management, User Calls-to-Action, Accounting Features, Cash Flow Management, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Drag-and-Drop Builders/Designers, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, Supported Technologies, After-Sales Service. In our feature comparison of OnePageCRM vs. SugarCRM, OnePageCRM offers more of the most popular features and tools than SugarCRM.

OnePageCRM vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of OnePageCRM vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to OnePageCRM's starting cost of $9.95/month.

OnePageCRM vs. SugarCRM Best Usability: SugarCRM

Our comparison of OnePageCRM vs. SugarCRM shows that SugarCRM scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. OnePageCRM scores higher in , but SugarCRM has the best scores overall for system usability.

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