N-able Take Control vs. Supremo: Which is Best?

N-able Take Control vs. Supremo: Which is Best?

N-able Take Control vs. Supremo Best Overall: N-able Take Control

In our comparison of N-able Take Control vs. Supremo, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

N-able Take Control Quick Info
WH Score:
9.0
Pricing Score:
8.8
Feature Score:
9.0
Usability Score:
8.5
Company Size:Mid Market, Large Market
Platforms:
Supremo Quick Info
WH Score:
8.8
Pricing Score:
8.1
Feature Score:
8.2
Usability Score:
8.1
Company Size:Small Business, Mid Market
Platforms:

Pricing

N-able Take Control Pricing
Take Control
$25.5
per user / per month
Take Control Plus
$48
per user / per month
Supremo Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

N-able Take Control Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Supremo Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

N-able Take Control Pros & Cons
Pros
  • Easy connection to clients and the ability to see who is logged in and their location on our network.
Cons
  • The chat function in Take Control has several drawbacks
  • The UI is unattractive, and there is no option to initiate a chat on your own
  • You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Supremo Pros & Cons
Pros
  • Crisp and responsive display, fast connection and simple to use.
Cons
  • One aspect that could be improved in Supremo is the lack of printer support
  • While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Reviews

N-able Take Control Reviews
Top Favorable Review
J
Jacquelyn
Reviewed on Jul 2, 2021

Helps us to make remote connections, and also see who is currently online.

Easy connection to clients and the ability to see who is logged in and their location on our network.

I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.

Top Critical Review
R
Ramona
Reviewed on Jul 2, 2021

Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.

Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.

The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.

Supremo Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.

Crisp and responsive display, fast connection and simple to use

Occasional minor lag when opening files on the distant computer and unpleasant connection failures

Top Critical Review
D
Dalia
Reviewed on Jul 2, 2021

Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.

Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.

One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Alternatives

N-able Take Control Alternatives
Supremo Alternatives
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N-able Take Control vs. Supremo: Detailed Comparison

N-able Take Control vs. Supremo Top Ratings & Reviews: N-able Take Control

In our rating and review comparison of N-able Take Control vs. Supremo, N-able Take Control has 8 user reviews and Supremo has 18. The average star rating for N-able Take Control is 4.5 while Supremo has an average rating of 4.05. N-able Take Control has more positive reviews than Supremo. Comparing N-able Take Control vs. Supremo reviews, N-able Take Control has stronger overall reviews.

N-able Take Control vs. Supremo Best Features & Functionality: N-able Take Control

N-able Take Control vs. Supremo both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of N-able Take Control vs. Supremo, N-able Take Control offers more of the most popular features and tools than Supremo.

N-able Take Control vs. Supremo Best Pricing: Supremo

In our pricing comparison of N-able Take Control vs. Supremo, Supremo's pricing starts at N/A/month and is more affordable compared to Supremo's starting cost of N/A/month.

N-able Take Control vs. Supremo Best Usability: N-able Take Control

Our comparison of N-able Take Control vs. Supremo shows that N-able Take Control scores higher in usability for ease of use, quality of support. Supremo scores higher in meets requirements, setup & support, ease of admin, but N-able Take Control has the best scores overall for system usability.

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