N-able Take Control vs. Remote Utilities: Which is Best?

N-able Take Control vs. Remote Utilities: Which is Best?

N-able Take Control vs. Remote Utilities Best Overall: N-able Take Control

In our comparison of N-able Take Control vs. Remote Utilities, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

N-able Take Control Quick Info
WH Score:
9.0
Pricing Score:
8.8
Feature Score:
9.0
Usability Score:
8.5
Company Size:Mid Market, Large Market
Platforms:
Remote Utilities Quick Info
WH Score:
8.9
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:

Pricing

N-able Take Control Pricing
Take Control
$25.5
per user / per month
Take Control Plus
$48
per user / per month
Remote Utilities Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

N-able Take Control Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Remote Utilities Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

N-able Take Control Pros & Cons
Pros
  • Easy connection to clients and the ability to see who is logged in and their location on our network.
Cons
  • The chat function in Take Control has several drawbacks
  • The UI is unattractive, and there is no option to initiate a chat on your own
  • You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Remote Utilities Pros & Cons
Pros
  • Comprehensive remote access and security features.
Cons
  • Internet connectivity dependency.

Reviews

N-able Take Control Reviews
Top Favorable Review
J
Jacquelyn
Reviewed on Jul 2, 2021

Helps us to make remote connections, and also see who is currently online.

Easy connection to clients and the ability to see who is logged in and their location on our network.

I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.

Top Critical Review
R
Ramona
Reviewed on Jul 2, 2021

Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.

Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.

The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.

Remote Utilities Reviews
Top Favorable Review
E
Eugene
Reviewed on Jul 2, 2021

Remote Utilities provides an excellent solution for remote access to machines. Its support for full remote access, including unattended access and file transfer, ensures smooth and efficient operations. The presence of multiple security options, including 2FA (Two-Factor Authentication), enhances data protection and user authentication. The availability of free licenses for accessing a few machines is a great benefit for smaller setups.

Comprehensive remote access and security features

Initial interface learning curve

Top Critical Review
N
Nathan
Reviewed on Jul 2, 2021

Remote Utilities excels as a comprehensive remote access tool, empowering users with extensive privileges and streamlined file transfer capabilities. While it requires stable internet connectivity on both ends, its value in delivering quick solutions and efficient remote support makes it a standout choice. I highly recommend this tool for anyone seeking a reliable and user-friendly solution for remote access and troubleshooting needs.

Ability to transfer files remotely. Can efficiently control remote computers.

Internet connectivity dependency

Alternatives

N-able Take Control Alternatives
Remote Utilities Alternatives
Add to Compare

Add suggested to comparison

N-able Take Control vs. Remote Utilities: Detailed Comparison

N-able Take Control vs. Remote Utilities Top Ratings & Reviews: N-able Take Control

In our rating and review comparison of N-able Take Control vs. Remote Utilities, N-able Take Control has 8 user reviews and Remote Utilities has 11. The average star rating for N-able Take Control is 4.5 while Remote Utilities has an average rating of 4.09. N-able Take Control has more positive reviews than Remote Utilities. Comparing N-able Take Control vs. Remote Utilities reviews, N-able Take Control has stronger overall reviews.

N-able Take Control vs. Remote Utilities Best Features & Functionality: N-able Take Control

N-able Take Control vs. Remote Utilities both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of N-able Take Control vs. Remote Utilities, N-able Take Control offers more of the most popular features and tools than Remote Utilities.

N-able Take Control vs. Remote Utilities Best Pricing: Remote Utilities

In our pricing comparison of N-able Take Control vs. Remote Utilities, Remote Utilities's pricing starts at N/A/month and is more affordable compared to Remote Utilities's starting cost of N/A/month.

N-able Take Control vs. Remote Utilities Best Usability: N-able Take Control

Our comparison of N-able Take Control vs. Remote Utilities shows that N-able Take Control scores higher in usability for ease of use, quality of support. Remote Utilities scores higher in meets requirements, learning curve, ease of admin, but N-able Take Control has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.