Maximizer vs. SugarCRM: Which is Best? - Wheelhouse

Maximizer vs. SugarCRM: Which is Best?

Maximizer vs. SugarCRM Best Overall: Maximizer

In our comparison of Maximizer vs. SugarCRM, Maximizer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Maximizer Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.1
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Maximizer Pricing
Base Edition
$55
per user / per month
Sales Leader Edition
$75
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Maximizer Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Campaign Orchestration
  • Activity Logs
  • Service Analytics
  • Forecasting
  • Data Visualization
  • Dashboard
  • Lead and Opportunity Tracking
  • Storage
  • User Limit
  • Voice
  • Chat/IM
  • SMS
SugarCRM Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Campaign Orchestration
  • Activity Logs
  • Service Analytics
  • Forecasting
  • Data Visualization
  • Dashboard
  • Lead and Opportunity Tracking
  • Storage
  • User Limit
  • Voice
  • Chat/IM
  • SMS

Pros & Cons

Maximizer Pros & Cons
Pros
  • There are so many good things
  • Where do I start
  • Well, it is easy to use
  • I suppose it is the intuitive structure that lets us learn it on the fly
  • A customer profile can contain everything from documents to images and videos which can be accessed as needed
  • You can select and modify fields according to your processing and reporting needs
  • The templates and forms are good tools to use for email and for other means of communication.
Cons
  • Customer support experiences are poor, the software is quite slow, it occasionally crashes.
SugarCRM Pros & Cons
Pros
  • Listing all my employees on my business page is easy with it.
Cons
  • A dated UI, tabs are poorly displayed.

Reviews

Maximizer Reviews
Top Favorable Review
W
Walter
Reviewed on Jul 2, 2021

We find that Maximizer is helping us stay organized, become proactive in our interactions with the customers and help build our image as an efficient and responsive organization.

There are so many good things. Where do I start! Well, it is easy to use. I suppose it is the intuitive structure that lets us learn it on the fly. A customer profile can contain everything from documents to images and videos which can be accessed as needed. You can select and modify fields according to your processing and reporting needs. The templates and forms are good tools to use for email and for other means of communication.

Interestingly enough, it requires you to type delete for everything you decide to delete. I understand it is a control against the risk of deleting desired data by mistake. However, a simple yes or no option could suffice there.

Top Critical Review
H
Humberto
Reviewed on Jul 2, 2021

Ability to trace extremely precise and customizable sets of data and turn this into accountable data that has bettered customer service using Dashboards

Customer support experiences are poor, the software is quite slow, it occasionally crashes.

SugarCRM Reviews
Top Favorable Review
C
Cynthia
Reviewed on Jul 2, 2021

General Comments: The big companies will find it very beneficial.

Listing all my employees on my business page is easy with it.

Email viewing is not attractive.

Top Critical Review
A
Anne
Reviewed on Jul 2, 2021

I have worked with Sugar CRM and created numerous add-ons for consulting projects.

Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

A dated UI, tabs are poorly displayed.

Alternatives

Maximizer Alternatives
8.7
8.6
SugarCRM Alternatives
8.7
8.6
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Maximizer vs. SugarCRM: Detailed Comparison

Maximizer vs. SugarCRM Top Ratings & Reviews: Maximizer

In our rating and review comparison of Maximizer vs. SugarCRM, Maximizer has 36 user reviews and SugarCRM has 39. The average star rating for Maximizer is 4.16 while SugarCRM has an average rating of 4.07. Maximizer has more positive reviews than SugarCRM. Comparing Maximizer vs. SugarCRM reviews, Maximizer has stronger overall reviews.

Maximizer vs. SugarCRM Best Features & Functionality: Maximizer

Maximizer vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Systems/Administrative, Limits. In our feature comparison of Maximizer vs. SugarCRM, Maximizer offers more of the most popular features and tools than SugarCRM.

Maximizer vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of Maximizer vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to Maximizer's starting cost of $55/month.

Maximizer vs. SugarCRM Best Usability: SugarCRM

Our comparison of Maximizer vs. SugarCRM shows that SugarCRM scores higher in usability for setup & support. Maximizer scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but SugarCRM has the best scores overall for system usability.

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