In our comparison of Intercom vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
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I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of Intercom vs. SugarCRM, SugarCRM has 39 user reviews and Intercom has 0. The average star rating for SugarCRM is 4.07 while Intercom has an average rating of 0.0. SugarCRM has more positive reviews than Intercom. Comparing Intercom vs. SugarCRM reviews, SugarCRM has stronger overall reviews.
Intercom vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Helpdesk Features, Supported Technologies, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Reminders/Alerts, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Limits. In our feature comparison of Intercom vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Intercom.
In our pricing comparison of Intercom vs. SugarCRM, Intercom's pricing starts at $29/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of Intercom vs. SugarCRM shows that SugarCRM scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Intercom scores higher in , but SugarCRM has the best scores overall for system usability.
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