Insightly vs. Zoho CRM: Which is Best? - Wheelhouse

Insightly vs. Zoho CRM: Which is Best?

Insightly vs. Zoho CRM Best Overall: Insightly

In our comparison of Insightly vs. Zoho CRM, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Zoho CRM Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month
Zoho CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Insightly Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring
Zoho CRM Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring

Pros & Cons

Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
Zoho CRM Pros & Cons
Pros
  • Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.
Cons
  • Horrible client care service.

Reviews

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Zoho CRM Reviews
Top Favorable Review
M
Michael
Reviewed on Jul 2, 2021

Ideal software with an extremely competitive price, this really aids us to administer our customers information.

Ability to administer everything from prospects lead to convert and simple to collaborate with your website and straightway get the leads to your mailbox.

To access the desired information, you have to traverse a lot, and both usability and visibility could be better.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

Learning how to install this system took a very long time and the fee for the launch team to perform it locally was very expensive.

Installing the organization with this was cheap and it offers nice functions/features.

Horrible client care service.

Alternatives

Insightly Alternatives
8.7
8.6
Zoho CRM Alternatives
8.7
8.6
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Insightly vs. Zoho CRM: Detailed Comparison

Insightly vs. Zoho CRM Top Ratings & Reviews: Zoho CRM

In our rating and review comparison of Insightly vs. Zoho CRM, Zoho CRM has 228 user reviews and Insightly has 105. The average star rating for Zoho CRM is 4.39 while Insightly has an average rating of 4.06. Zoho CRM has more positive reviews than Insightly. Comparing Insightly vs. Zoho CRM reviews, Zoho CRM has stronger overall reviews.

Insightly vs. Zoho CRM Best Features & Functionality: Insightly

Insightly vs. Zoho CRM both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Insightly vs. Zoho CRM, Insightly offers more of the most popular features and tools than Zoho CRM.

Insightly vs. Zoho CRM Best Pricing: Zoho CRM

In our pricing comparison of Insightly vs. Zoho CRM, Zoho CRM's pricing starts at N/A/month and is more affordable compared to Zoho CRM's starting cost of N/A/month.

Insightly vs. Zoho CRM Best Usability: Insightly

Our comparison of Insightly vs. Zoho CRM shows that Insightly scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. Zoho CRM scores higher in setup & support, quality of support, but Insightly has the best scores overall for system usability.

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