Insightly vs. Zendesk Sell: Which is Best? - Wheelhouse

Insightly vs. Zendesk Sell: Which is Best?

Insightly vs. Zendesk Sell Best Overall: Insightly

In our comparison of Insightly vs. Zendesk Sell, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
WH Score:
8.2
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month
Zendesk Sell Pricing
Sell Team
$20
per user / per month
Sell Growth
$49
per user / per month
Sell Professional
$99
per user / per month
Sell Enterprise
$150
per user / per month

Features

Insightly Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Call Recording
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
Zendesk Sell Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Call Recording
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics

Pros & Cons

Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
Zendesk Sell Pros & Cons
Pros
  • With great API, you can add customized features
  • It provides a better understanding of the sales process.
Cons
  • It is a bit pricey
  • A few of the features need to be improved.

Reviews

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Zendesk Sell Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Alternatives

Insightly Alternatives
8.7
8.6
Zendesk Sell Alternatives
8.7
8.6
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Insightly vs. Zendesk Sell: Detailed Comparison

Insightly vs. Zendesk Sell Top Ratings & Reviews: Zendesk Sell

In our rating and review comparison of Insightly vs. Zendesk Sell, Zendesk Sell has 28 user reviews and Insightly has 105. The average star rating for Zendesk Sell is 4.46 while Insightly has an average rating of 4.06. Zendesk Sell has more positive reviews than Insightly. Comparing Insightly vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.

Insightly vs. Zendesk Sell Best Features & Functionality: Insightly

Insightly vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Insightly vs. Zendesk Sell, Insightly offers more of the most popular features and tools than Zendesk Sell.

Insightly vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of Insightly vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to Insightly's starting cost of $29/month.

Insightly vs. Zendesk Sell Best Usability: Insightly

Our comparison of Insightly vs. Zendesk Sell shows that Insightly scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. Zendesk Sell scores higher in ease of use, but Insightly has the best scores overall for system usability.

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