Insightly vs. Keap: Which is Best? - Wheelhouse

Insightly vs. Keap: Which is Best?

Insightly vs. Keap Best Overall: Insightly

In our comparison of Insightly vs. Keap, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Insightly Pricing

N/A

Keap Pricing

N/A

Features

Insightly Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring
Keap Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring

Pros & Cons

Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.

Reviews

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Alternatives

Insightly Alternatives
8.8
Keap Alternatives
8.8
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Insightly vs. Keap: Detailed Comparison

Insightly vs. Keap Top Ratings & Reviews: Keap

In our rating and review comparison of Insightly vs. Keap, Keap has 58 user reviews and Insightly has 104. The average star rating for Keap is 4.29 while Insightly has an average rating of 4.05. Keap has more positive reviews than Insightly. Comparing Insightly vs. Keap reviews, Keap has stronger overall reviews.

Insightly vs. Keap Best Features & Functionality: Insightly

Insightly vs. Keap both offer a strong set of features and functionality including Customer Management, Lead Management, Event Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, File Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Insightly vs. Keap, Insightly offers more of the most popular features and tools than Keap.

Insightly vs. Keap Best Pricing: Keap

In our pricing comparison of Insightly vs. Keap, Keap's pricing starts at 0/month and is more affordable compared to Keap's starting cost of 0/month.

Insightly vs. Keap Best Usability: Insightly

Our comparison of Insightly vs. Keap shows that Insightly scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. Keap scores higher in learning curve, quality of support, but Insightly has the best scores overall for system usability.

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