HubSpot Service Hub vs. OnePageCRM: Which is Best?

HubSpot Service Hub vs. OnePageCRM: Which is Best?

HubSpot Service Hub vs. OnePageCRM Best Overall: OnePageCRM

In our comparison of HubSpot Service Hub vs. OnePageCRM, OnePageCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

HubSpot Service Hub Quick Info
WH Score:
7.4
Pricing Score:
7.1
Feature Score:
6.9
Usability Score:
7.0
Company Size:All Sizes
Platforms:
OnePageCRM Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.5
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:

Pricing

HubSpot Service Hub Pricing
Free Tools
Free
per user / per month
Starter
Free
per user / per month
Professional
Free
per user / per month
Enterprise
Free
per user / per month
OnePageCRM Pricing
Professional
$9.95
per user / per month
Business
$19.95
per user / per month

Features

HubSpot Service Hub Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Social Media Management
  • Complaint/Feedback Management
  • Campaign Orchestration
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Contact Database
  • Contact Groups
  • Contact Sharing
OnePageCRM Features
  • Customer Profiling
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Social Media Management
  • Complaint/Feedback Management
  • Campaign Orchestration
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Contact Database
  • Contact Groups
  • Contact Sharing

Pros & Cons

HubSpot Service Hub Pros & Cons
Pros
  • It's very convenient to have easy access to ticket services and reference what has been done throughout the day!.
Cons
  • Limited service functionalities and customization.
OnePageCRM Pros & Cons
Pros
  • Built for sales, no extra fluff.
Cons
  • A few features might be missing but not deal breakers for us (it's a perfect solution for its price).

Reviews

HubSpot Service Hub Reviews
Top Favorable Review
A
Alex
Reviewed on Jul 2, 2021

It's been a great tool for keeping things organized and efficient.

It's very convenient to have easy access to ticket services and reference what has been done throughout the day!

I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.

Top Critical Review
R
Rafael
Reviewed on Jul 2, 2021

Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.

Efficient, single platform for sales and service

Limited service functionalities and customization

OnePageCRM Reviews
Top Favorable Review
F
Faruk
Reviewed on Jul 2, 2021

One of the best CRMs out there. Period. They don't have paid add-ons. I use their free web forms. Their browser extension is also great. I've been using OnePage for 5 years now and can't recommend it highly enough.

Built for sales, no extra fluff

Would be great to have more integrations

Top Critical Review
W
Wai Chan
Reviewed on Jul 2, 2021

I run a small consultancy firm and I think I've tested every single productivity tool (Notion, Todoist, Trello, etc.) Keeping my tasks and clients there was working fine for me until I had my first 5 hires. Then data management turned into a big mess. So we started looking for a simple CRM and my PA found OnePageCRM. I like that it syncs with so many different apps and pulls data into one place. I'm a huge fan of structures and orders and it feels great to finally have my data organized and structured.

Full email sync, team management, focused users

A few features might be missing but not deal breakers for us (it's a perfect solution for its price)

Alternatives

HubSpot Service Hub Alternatives
8.7
8.6
OnePageCRM Alternatives
8.7
8.6
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HubSpot Service Hub vs. OnePageCRM: Detailed Comparison

HubSpot Service Hub vs. OnePageCRM Top Ratings & Reviews: OnePageCRM

In our rating and review comparison of HubSpot Service Hub vs. OnePageCRM, OnePageCRM has 5 user reviews and HubSpot Service Hub has 8. The average star rating for OnePageCRM is 4.8 while HubSpot Service Hub has an average rating of 4.25. OnePageCRM has more positive reviews than HubSpot Service Hub. Comparing HubSpot Service Hub vs. OnePageCRM reviews, OnePageCRM has stronger overall reviews.

HubSpot Service Hub vs. OnePageCRM Best Features & Functionality: OnePageCRM

HubSpot Service Hub vs. OnePageCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Contact Management, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Supported Technologies, Supported Channels, Phone System Features, Call Management & Administration, Email Management, User Calls-to-Action, Accounting Features, Cash Flow Management, Inventory Management, Customizable Items, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, After-Sales Service. In our feature comparison of HubSpot Service Hub vs. OnePageCRM, OnePageCRM offers more of the most popular features and tools than HubSpot Service Hub.

HubSpot Service Hub vs. OnePageCRM Best Pricing: OnePageCRM

In our pricing comparison of HubSpot Service Hub vs. OnePageCRM, OnePageCRM's pricing starts at $9.95/month and is more affordable compared to OnePageCRM's starting cost of $9.95/month.

HubSpot Service Hub vs. OnePageCRM Best Usability: OnePageCRM

Our comparison of HubSpot Service Hub vs. OnePageCRM shows that OnePageCRM scores higher in usability for . HubSpot Service Hub scores higher in ease of use, meets requirements, learning curve, ease of admin, but OnePageCRM has the best scores overall for system usability.

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