In our comparison of Help Lightning vs. N-able Take Control, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
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In our rating and review comparison of Help Lightning vs. N-able Take Control, N-able Take Control has 8 user reviews and Help Lightning has 22. The average star rating for N-able Take Control is 4.5 while Help Lightning has an average rating of 4.45. N-able Take Control has more positive reviews than Help Lightning. Comparing Help Lightning vs. N-able Take Control reviews, N-able Take Control has stronger overall reviews.
Help Lightning vs. N-able Take Control both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of Help Lightning vs. N-able Take Control, N-able Take Control offers more of the most popular features and tools than Help Lightning.
In our pricing comparison of Help Lightning vs. N-able Take Control, N-able Take Control's pricing starts at $25.5/month and is more affordable compared to N-able Take Control's starting cost of $25.5/month.
Our comparison of Help Lightning vs. N-able Take Control shows that N-able Take Control scores higher in usability for ease of use, quality of support. Help Lightning scores higher in meets requirements, ease of admin, but N-able Take Control has the best scores overall for system usability.
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