Gusto vs. Optimum: Which is Best? - Wheelhouse

Gusto vs. Optimum: Which is Best?

Gusto vs. Optimum Best Overall: Gusto

In our comparison of Gusto vs. Optimum, Gusto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Gusto Quick Info
WH Score:
9.2
Pricing Score:
8.5
Feature Score:
8.2
Usability Score:
8.7
Company Size:All Sizes
Platforms:
Optimum Quick Info
WH Score:
6.8
Pricing Score:
6.6
Feature Score:
6.5
Usability Score:
7.3
Company Size:All Sizes
Platforms:

Pricing

Gusto Pricing
Simple
$6
per employee / per month
Plus
$12
per employee / per month
Premium
Contact Us
Optimum Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Gusto Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
Optimum Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management

Pros & Cons

Gusto Pros & Cons
Pros
  • Using it is simple, and the incorporations with other systems e.g
  • QB, TurboTax, etc
  • are numerous.
Cons
  • The interface is difficult to use at times.
Optimum Pros & Cons
Pros
  • Optimum provides me with dedicated teams across the HR spectrum
  • They give me the best attention and consider all clients equally
  • With Optimum, I worry less about my HR needs
  • It's easy to use, and I can become an expert just by navigating through it for 1-2 hours
  • I don't need any training to use it
  • Optimum saves my business time because they handle the implementation themselves with minimal involvement from my team
  • They are highly professional in their communication and always willing to provide help
  • Optimum has dedicated teams for each HR need, ensuring that my employees receive the best resolution every time.
Cons
  • While the solution appears ideal for small organizations, it may not be suitable for medium-sized and large organizations as a complete package
  • It would be more beneficial to break it down into independent modules that can be outsourced separately.

Reviews

Gusto Reviews
Top Favorable Review
S
Stephen
Reviewed on Jul 2, 2021

Operating it is extremely simple, they have great client care, and its value for money is good.

Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.

Small organizations find it quite pricey and client care response is slow.

Top Critical Review
R
Ruth
Reviewed on Jul 2, 2021

Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.

The interface is difficult to use at times

Optimum Reviews
Top Favorable Review
J
Joseph
Reviewed on Jul 2, 2021

Optimum solves the problem of implementing better HR practices by providing their own highly specialized HR resources. The fast resolution of queries ensures that my employees are satisfied at all times.

Optimum provides me with dedicated teams across the HR spectrum. They give me the best attention and consider all clients equally. With Optimum, I worry less about my HR needs. It's easy to use, and I can become an expert just by navigating through it for 1-2 hours. I don't need any training to use it. Optimum saves my business time because they handle the implementation themselves with minimal involvement from my team. They are highly professional in their communication and always willing to provide help. Optimum has dedicated teams for each HR need, ensuring that my employees receive the best resolution every time.

Optimum can be costly to implement compared to its peers in the market. It's more suitable for small-sized companies that can't afford a full-fledged HR department. Mid-sized companies can focus on building their own HR resources, while large-sized companies can already afford it. The UI of Optimum is very dull and boring. There are other products and solutions in the market that are much more user-friendly.

Top Critical Review
M
Majorie
Reviewed on Jul 2, 2021

Managing HR functions for contractors has always been a challenging task. Optimum steps in to alleviate this challenge and significantly assists in handling these HR functions.

One of the most appealing aspects of Optimum Employer Solutions is its comprehensive HR functions provided within a single package. Instead of searching for multiple partners to handle different HR functions, Optimum offers all-in-one convenience. Unlike typical HR outsourcing firms that may not include functions like Payroll and Performance Management, Optimum covers these areas as well.

While the solution appears ideal for small organizations, it may not be suitable for medium-sized and large organizations as a complete package. It would be more beneficial to break it down into independent modules that can be outsourced separately.

Alternatives

Gusto Alternatives
Optimum Alternatives
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Gusto vs. Optimum: Detailed Comparison

Gusto vs. Optimum Top Ratings & Reviews: Gusto

In our rating and review comparison of Gusto vs. Optimum, Gusto has 87 user reviews and Optimum has 2. The average star rating for Gusto is 4.52 while Optimum has an average rating of 4. Gusto has more positive reviews than Optimum. Comparing Gusto vs. Optimum reviews, Gusto has stronger overall reviews.

Gusto vs. Optimum Best Features & Functionality: Gusto

Gusto vs. Optimum both offer a strong set of features and functionality including Employee Management, Talent Management , Workforce Optimization, Payroll Management, Attendance Management, Tax Management, Supported Tax Forms, Reporting & Analytics, Accounting Features, Cash Flow Management, Clock-In/Clock-Out Options, Customizable Items, Report Management, Portal Types, File Management, Signature Management, Collaboration Tools, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Sync/Refresh, Governance, Risk, & Compliance (GRC), Third-Party Integrations, Compliance Accreditations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Gusto vs. Optimum, Gusto offers more of the most popular features and tools than Optimum.

Gusto vs. Optimum Best Pricing: Optimum

In our pricing comparison of Gusto vs. Optimum, Optimum's pricing starts at N/A/month and is more affordable compared to Optimum's starting cost of N/A/month.

Gusto vs. Optimum Best Usability: Gusto

Our comparison of Gusto vs. Optimum shows that Gusto scores higher in usability for meets requirements, learning curve, setup & support, quality of support. Optimum scores higher in ease of use, ease of admin, but Gusto has the best scores overall for system usability.

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