GreenRope vs. SugarCRM: Which is Best? - Wheelhouse

GreenRope vs. SugarCRM: Which is Best?

GreenRope vs. SugarCRM Best Overall: SugarCRM

In our comparison of GreenRope vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

GreenRope Quick Info
WH Score:
8.5
Pricing Score:
7.9
Feature Score:
7.7
Usability Score:
7.6
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

GreenRope Pricing
Starter
$99
per month
Essential
$199
per month
Pro
$299
per month
Premium
$399
per month
Powerhouse
$499
per month
Supreme
$599
per month
Ultimate
$799
per month
Custom Plan
Contact Us
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

GreenRope Features
  • Pipeline Management
  • Deal Management
  • Social Media Management
  • Virtual Event Planning
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Chat/IM
  • SMS
  • Email
SugarCRM Features
  • Pipeline Management
  • Deal Management
  • Social Media Management
  • Virtual Event Planning
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Chat/IM
  • SMS
  • Email

Pros & Cons

GreenRope Pros & Cons
Pros
  • I like this software mostly for its search function.
Cons
  • Functions have been added gradually
  • But new features have been added based on customer suggestions.
SugarCRM Pros & Cons
Pros
  • Listing all my employees on my business page is easy with it.
Cons
  • A dated UI, tabs are poorly displayed.

Reviews

GreenRope Reviews
Top Favorable Review
M
Margaret
Reviewed on Jul 2, 2021

This software is wonderful in a way that it stores a lot of information and is quite easy to use. I also really like this as I can customize even the minute details so that I can get all information I need immediately. One of the favorite features of mine is the search function because I store a lot of information and come across customers with the same name. The search feature helps me to recognize who I am searching for without having to open every single contact. All the priority information I need it right at my fingertips and right there on the screen during the search. There are still a lot of features, most of which I am not using it right now but maybe I will learn how to utilize them completely to ensure myself an easier experience.

I like this software mostly for its search function.

There a too many features available in this software. I feel it disadvantageous if these features are not utilized and going to be wasted.

Top Critical Review
E
Edward
Reviewed on Jul 2, 2021

Green rope has proved to be a boon to us as we are small businesses with large volumes. I tried much software before but immensely satisfied only with Green rope.

An excellent software that provides all required features be it email, sales management, database management, and automation.

Functions have been added gradually. But new features have been added based on customer suggestions.

SugarCRM Reviews
Top Favorable Review
C
Cynthia
Reviewed on Jul 2, 2021

General Comments: The big companies will find it very beneficial.

Listing all my employees on my business page is easy with it.

Email viewing is not attractive.

Top Critical Review
A
Anne
Reviewed on Jul 2, 2021

I have worked with Sugar CRM and created numerous add-ons for consulting projects.

Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

A dated UI, tabs are poorly displayed.

Alternatives

GreenRope Alternatives
8.7
8.6
SugarCRM Alternatives
8.7
8.6
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GreenRope vs. SugarCRM: Detailed Comparison

GreenRope vs. SugarCRM Top Ratings & Reviews: GreenRope

In our rating and review comparison of GreenRope vs. SugarCRM, GreenRope has 37 user reviews and SugarCRM has 39. The average star rating for GreenRope is 4.43 while SugarCRM has an average rating of 4.07. GreenRope has more positive reviews than SugarCRM. Comparing GreenRope vs. SugarCRM reviews, GreenRope has stronger overall reviews.

GreenRope vs. SugarCRM Best Features & Functionality: SugarCRM

GreenRope vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of GreenRope vs. SugarCRM, SugarCRM offers more of the most popular features and tools than GreenRope.

GreenRope vs. SugarCRM Best Pricing: SugarCRM

In our pricing comparison of GreenRope vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to GreenRope's starting cost of $99/month.

GreenRope vs. SugarCRM Best Usability: SugarCRM

Our comparison of GreenRope vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, setup & support, quality of support. GreenRope scores higher in ease of use, meets requirements, ease of admin, but SugarCRM has the best scores overall for system usability.

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