In our comparison of Eclipse vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."
I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.
It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.
I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.
However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."
I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.
It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.
The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.
I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.
However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.
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In our rating and review comparison of Eclipse vs. Optum, Eclipse has 27 user reviews and Optum has 2. The average star rating for Eclipse is 4.14 while Optum has an average rating of 4. Eclipse has more positive reviews than Optum. Comparing Eclipse vs. Optum reviews, Eclipse has stronger overall reviews.
Eclipse vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Eclipse vs. Optum, Optum offers more of the most popular features and tools than Eclipse.
In our pricing comparison of Eclipse vs. Optum, Optum's pricing starts at 0/month and is more affordable compared to Optum's starting cost of 0/month.
Our comparison of Eclipse vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. Eclipse scores higher in learning curve, quality of support, but Optum has the best scores overall for system usability.
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