Eclipse vs. NextGen: Which is Best? - Wheelhouse

Eclipse vs. NextGen: Which is Best?

Eclipse vs. NextGen Best Overall: NextGen

In our comparison of Eclipse vs. NextGen, NextGen is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Eclipse Quick Info
WH Score:
8.4
Pricing Score:
8.1
Feature Score:
7.7
Usability Score:
7.9
Company Size:Mid Market, Large Market
Platforms:
NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

Eclipse Pricing
Price Range
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* Vendor does not share prices.

NextGen Pricing
Price Range
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* Vendor does not share prices.

Features

Eclipse Features
  • Electronic Medical Records (EMR)
  • Problem List
  • Treatment Planning
  • Discharge Planning
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
  • Invoicing & Billing
  • Patient Analytics
  • Billing Reports
  • Role Based Access Control (RBAC)
  • Billing Model Management
  • Patient Portal
  • File Sharing
NextGen Features
  • Electronic Medical Records (EMR)
  • Problem List
  • Treatment Planning
  • Discharge Planning
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
  • Invoicing & Billing
  • Patient Analytics
  • Billing Reports
  • Role Based Access Control (RBAC)
  • Billing Model Management
  • Patient Portal
  • File Sharing

Pros & Cons

Eclipse Pros & Cons
Pros
  • The basic needs can be fulfilled.
Cons
  • The customer service is horrible
  • They don’t know how to resolve the issues accurately
  • The interface is outdated
  • It takes too long to log in
  • Unnecessary steps to perform any function
  • Patient ledger is very complicated and messy
  • Speed is very slow
  • Fee schedules are hard to organize
  • They say that they welcome suggestions but on sending suggestions
  • A very rude and unprofessional person answers you straight that means no.
NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Reviews

Eclipse Reviews
Top Favorable Review
L
Leonardo
Reviewed on Jul 2, 2021

The basic needs can be fulfilled.

For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.

Top Critical Review
K
Kenneth
Reviewed on Jul 2, 2021

I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.

Claims can be sent easily, not expensive.

The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Alternatives

Eclipse Alternatives
NextGen Alternatives
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Eclipse vs. NextGen: Detailed Comparison

Eclipse vs. NextGen Top Ratings & Reviews: Eclipse

In our rating and review comparison of Eclipse vs. NextGen, Eclipse has 27 user reviews and NextGen has 153. The average star rating for Eclipse is 4.14 while NextGen has an average rating of 3.99. Eclipse has more positive reviews than NextGen. Comparing Eclipse vs. NextGen reviews, Eclipse has stronger overall reviews.

Eclipse vs. NextGen Best Features & Functionality: NextGen

Eclipse vs. NextGen both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of Eclipse vs. NextGen, NextGen offers more of the most popular features and tools than Eclipse.

Eclipse vs. NextGen Best Pricing: NextGen

In our pricing comparison of Eclipse vs. NextGen, NextGen's pricing starts at N/A/month and is more affordable compared to NextGen's starting cost of N/A/month.

Eclipse vs. NextGen Best Usability: NextGen

Our comparison of Eclipse vs. NextGen shows that NextGen scores higher in usability for ease of use, setup & support, ease of admin. Eclipse scores higher in meets requirements, learning curve, quality of support, but NextGen has the best scores overall for system usability.

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